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  1. 14 votes

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    Peninsula Computer Solutions Ltd. commented  · 

    White Label the Atera agent name. Allow branding the agent with your own company name or IT deptartment name.

    Branding so it also allows customizing or generically displaying the install program name and folder name, as well as in the Apps and Add Remove Program Files. Instead of “Atera” under Program Files or Program Files (x86), or the Apps and Add Remove Program files. This should also apply to running services.

    Peninsula Computer Solutions Ltd. shared this idea  · 
  2. 713 votes

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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Peninsula Computer Solutions Ltd. supported this idea  · 
  3. 99 votes

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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Peninsula Computer Solutions Ltd. supported this idea  · 
  4. 12 votes

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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Peninsula Computer Solutions Ltd. supported this idea  · 
  5. 13 votes

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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Peninsula Computer Solutions Ltd. supported this idea  · 
  6. 15 votes

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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Peninsula Computer Solutions Ltd. supported this idea  · 
  7. 4 votes

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    Peninsula Computer Solutions Ltd. supported this idea  · 
  8. 51 votes

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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Peninsula Computer Solutions Ltd. supported this idea  · 
  9. 16 votes

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    Peninsula Computer Solutions Ltd. supported this idea  · 
  10. 40 votes

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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Peninsula Computer Solutions Ltd. supported this idea  · 
  11. 34 votes

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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Peninsula Computer Solutions Ltd. supported this idea  · 
  12. 7 votes

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    Peninsula Computer Solutions Ltd. supported this idea  · 
  13. 7 votes

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    Peninsula Computer Solutions Ltd. supported this idea  · 
  14. 18 votes

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    Peninsula Computer Solutions Ltd. supported this idea  · 
  15. 8 votes

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    Peninsula Computer Solutions Ltd. supported this idea  · 
  16. 19 votes

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    Peninsula Computer Solutions Ltd. supported this idea  · 
  17. 86 votes

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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

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    Peninsula Computer Solutions Ltd. commented  · 

    It is really unfortunate that this is taking so long. Our team have now been forced to look at other RMM software systems that already include this feature and are willing to match or beat the Atera billing model of per technican. I cannot mention two of the names but the competition is matching and beating the Atera pricing.

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    Peninsula Computer Solutions Ltd. commented  · 

    This also needs to be Fast Tracked. This has been under review since October of 2021. It seems adding new addin's and other features is taking priority. This and uninstallation protection is forcing us to review other RMM packages, most of which nearly all provide this feature. Thanks

    Peninsula Computer Solutions Ltd. supported this idea  · 
  18. 160 votes

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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    An error occurred while saving the comment
    Peninsula Computer Solutions Ltd. commented  · 

    It is really unfortunate that this is taking so long. Our team have now been forced to look at other RMM software systems that already include this feature and are willing to match or beat the Atera billing model of per technican. I cannot mention two of the names but the competition is matching and beating the Atera pricing.

    An error occurred while saving the comment
    Peninsula Computer Solutions Ltd. commented  · 

    We have used several other RMM products and they all offer in house branding, this would be a definite plus for both MSP's and In house IT departments!

    Peninsula Computer Solutions Ltd. supported this idea  · 
  19. 1,427 votes

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    Peninsula Computer Solutions Ltd. supported this idea  · 
  20. 137 votes

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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Peninsula Computer Solutions Ltd. supported this idea  · 
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