Settings and activity
17 results found
-
162 votes
Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
Andrew supported this idea ·
An error occurred while saving the comment -
137 votes
Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
Andrew supported this idea ·
-
130 votes
Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
An error occurred while saving the comment Andrew commented
I was about to say something along the same lines as CSIA Helpdesk below, this is a monumental risk on so many levels and a very very bad idea.
Sounds like you need a better contract for your employee's that makes them liable for damages, not a password history.
-
276 votes
Andrew supported this idea ·
An error occurred while saving the comment Andrew commented
Reconciliation between billing and tickets, the ability to see if a ticket has been invoiced, and which invoice it was in. Right now there's really no link between the two, if we need to reconcile or find out which invoice a particular ticket was included in. This also means we cannot easily confirm if a ticket was actually invoiced.
-
163 votes
Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
Andrew supported this idea ·
An error occurred while saving the comment Andrew commented
OR reduce the price until the features of network discovery have matured, a lower price will help uptake of the addon (eg; $2-5 per month per tech).
-
7 votes
Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
An error occurred while saving the comment Andrew commented
I was surprised that there is no dropdown/field that lets us specify the ticket source, this is a staple feature in all helpdesk/ticket platforms !
I'm sure they will add it... would be nice (if they read this) for them to allow us to define additional source types as well. This would cover your needs and a lot of others.
-
16 votes
Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
Andrew supported this idea ·
-
268 votes
Andrew supported this idea ·
-
129 votes
Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
Andrew supported this idea ·
An error occurred while saving the comment Andrew commented
This needs votes.
-
30 votes
Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
Andrew shared this idea ·
-
38 votes
Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
Andrew supported this idea ·
-
21 votes
Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
Andrew shared this idea ·
-
16 votes
Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
Andrew shared this idea ·
-
49 votes
Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
Andrew supported this idea ·
An error occurred while saving the comment Andrew commented
I think this is extremely important.
In our case we want to only invite specific users to the customer portal, not have to automatically invite everyone, or no one.
-
1,016 votes
Hello, Thanks so much for submitting your idea! It’s currently under review by our product team, and should a decision be reached to develop it, we’ll keep you in the loop!
Andrew supported this idea ·
An error occurred while saving the comment Andrew commented
Not to reinvent the wheel, but given you already have a SNMP Template library, why not just add a MIB library.
This will allow for different regions to upload customised MIB's in different languages, or alternative translations etc.
-
34 votes
Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
Andrew supported this idea ·
An error occurred while saving the comment Andrew commented
Voted, similar idea to mine. Allow us to manually sort the OID's.
If you import a shared template against a device, the OID order is lost (randomised) resulting in an untidy and potentially confusing layout.
-
19 votes
Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
Andrew shared this idea ·
While there are some scripts available to mostly achieve this, they aren't foolproof and really just a hack.
This should be a feature, Atera's white label feature set is rather weak in comparison to competing products and needs a LOT of innovation.