Settings and activity

60 results found

1. Automatically close Alert tickets when resolved

   217 votes

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   17 comments  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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   Jörg Brümmer supported this idea  ·  Feb 28, 2022

2. Assign multiple technicians to a ticket

   417 votes

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   16 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminDima Lukyanenko (Technical Product Marketing Manager, Atera) responded

   Hi,

   We wanted to let you know that your idea is currently under review by our product team.

   We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

   Best regards,

   The Atera Team

   Jörg Brümmer supported this idea  ·  Feb 28, 2022

3. Choose number of devices to view per page

   176 votes

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   6 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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   Jörg Brümmer supported this idea  ·  Feb 28, 2022

4. Add links to the helpdesk agent icon

   5 votes

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   0 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Delete…  ·  Admin →
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   Jörg Brümmer supported this idea  ·  Feb 28, 2022

5. Launch Homebrew from Terminal/Scripts

   7 votes

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   0 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Jörg Brümmer supported this idea  ·  Feb 28, 2022

6. Bad Mac Support

   136 votes

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   37 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Jörg Brümmer supported this idea  ·  Feb 28, 2022

7. Wake Mac machines when for no PC deployments.

   11 votes

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   1 comment  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Jörg Brümmer supported this idea  ·  Feb 28, 2022

8. Agent uninstall upon delete

   42 votes

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   1 comment  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Jörg Brümmer supported this idea  ·  Feb 28, 2022

9. Install agent on Synology, QNAP or Raspberry Pi

   375 votes

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   7 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Jörg Brümmer supported this idea  ·  Feb 28, 2022

10. Password protect the Atera agent from end-user uninstalls

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    1,648 votes

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    31 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Jörg Brümmer supported this idea  ·  Feb 28, 2022

11. Advanced options in IT automation profiles (scan and reboot window)

    40 votes

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    5 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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    Jörg Brümmer supported this idea  ·  Feb 28, 2022

12. Enable "Additional Rates" on Block Money contract

    4 votes

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    0 comments  ·  Ideas and Feedback » Billing  ·  Delete…  ·  Admin →
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    Jörg Brümmer supported this idea  ·  Feb 28, 2022

13. Invoice Details

    23 votes

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    0 comments  ·  Ideas and Feedback » Billing  ·  Delete…  ·  Admin →
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    Jörg Brümmer supported this idea  ·  Feb 28, 2022

14. Contracts with a travel costs

    11 votes

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    1 comment  ·  Ideas and Feedback » Billing  ·  Delete…  ·  Admin →
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    Jörg Brümmer supported this idea  ·  Feb 28, 2022

15. API Report Custom Fields

    48 votes

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    3 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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    Jörg Brümmer supported this idea  ·  Feb 28, 2022

16. Ticket SLA warning

    17 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Jörg Brümmer supported this idea  ·  Feb 28, 2022

17. Be able to breakh down the SLA report

    9 votes

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    0 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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    Jörg Brümmer supported this idea  ·  Feb 28, 2022

18. Ability to email a technician when a ticket is about to breach SLA

    17 votes

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    1 comment  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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    Jörg Brümmer supported this idea  ·  Feb 28, 2022

19. Closed and Resolved Ticket on the Customer Portal

    57 votes

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    1 comment  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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    Jörg Brümmer supported this idea  ·  Feb 28, 2022

20. Bitwarden Integration

    62 votes

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    4 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Jörg Brümmer supported this idea  ·  Feb 28, 2022