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36 results found

  1. Ability to assign a device to a ticket regardless of contact

    20 votes

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    1 comment  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Garrett Walls supported this idea  · 

  2. Login to Atera with Windows Hello through Auth0 on multiple devices.

    18 votes

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    4 comments  ·  Ideas and Feedback » Security  ·  Admin →
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    Garrett Walls shared this idea  · 

  3. Add IP address to Login Audit script

    5 votes

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    1 comment  ·  Ideas and Feedback  ·  Admin →
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  4. Mobile Device Management

    2,277 votes

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    87 comments  ·  Ideas and Feedback » Devices  ·  Admin →
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    Under Review  ·  AdminRoy (RoyB, Atera) responded

    Hello, Thanks so much for submitting your idea! It’s currently under review by our product team, and should a decision be reached to develop it, we’ll keep you in the loop!

  5. Password protect the Atera agent from end-user uninstalls

    1,595 votes

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    28 comments  ·  Ideas and Feedback » Agent  ·  Admin →
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    Planned  ·  AdminProduct Team (Product Team, Atera) responded

    Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

    Garrett Walls supported this idea  · 

  6. SNMP: MIB import instead of manual OID typing

    1,020 votes

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    22 comments  ·  Ideas and Feedback » Devices  ·  Admin →
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    Garrett Walls supported this idea  · 

  7. Office 365 Integration

    1,560 votes

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    Under Review  ·  61 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    Garrett Walls supported this idea  · 

  8. Improved Customized Dashboard

    1,553 votes

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    Under Review  ·  50 comments  ·  Ideas and Feedback » Dashboard  ·  Admin →
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    Garrett Walls supported this idea  · 

  9. Mobile App Improvements

    723 votes

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    Planned  ·  37 comments  ·  Ideas and Feedback » Mobile App  ·  Admin →
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    Garrett Walls supported this idea  · 

  10. Chat feature from the mobile app.

    69 votes

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    0 comments  ·  Ideas and Feedback » Mobile App  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Garrett Walls supported this idea  · 

  11. Splashtop alternative device name in window

    3 votes

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    0 comments  ·  Ideas and Feedback  ·  Admin →
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    Garrett Walls supported this idea  · 

  12. splashtop message logs

    21 votes

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    0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Garrett Walls supported this idea  · 

  13. Documentation Management

    1,241 votes

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    Under Review  ·  22 comments  ·  Ideas and Feedback » PSA Tools  ·  Admin →
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    Garrett Walls supported this idea  · 

  14. "Work from Home" Simultaneous Dual-Monitor Support

    227 votes

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    14 comments  ·  Ideas and Feedback » Work From Home  ·  Admin →
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    Planned  ·  AdminProduct Team (Product Team, Atera) responded

    Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

    Garrett Walls supported this idea  · 

  15. Send system information with Helpdesk Agent support tickets

    268 votes

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    Under Review  ·  6 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Admin →
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    Garrett Walls supported this idea  · 

  16. Automation based on technician reply

    38 votes

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    2 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Garrett Walls supported this idea  · 
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