Settings and activity

126 results found

1. Knowledge Base Import

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   0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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   Darrell Couch supported this idea  ·  Feb 13, 2024

2. Export / import function Kowledge Base

   20 votes

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   0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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   Darrell Couch supported this idea  ·  Feb 13, 2024

3. Knowledge Base

   8 votes

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   0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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   Darrell Couch supported this idea  ·  Feb 13, 2024

4. knowledge base Report

   5 votes

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   0 comments  ·  Ideas and Feedback  ·  Delete…  ·  Admin →
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   Darrell Couch supported this idea  ·  Feb 13, 2024

5. Open Knowledge Base Access

   6 votes

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   0 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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   Darrell Couch supported this idea  ·  Feb 13, 2024

6. Export Knowledge Base Articles

   7 votes

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   0 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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   Darrell Couch supported this idea  ·  Feb 13, 2024

7. View Button in Knowledge Base

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   0 comments  ·  Ideas and Feedback » Dashboard  ·  Delete…  ·  Admin →
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   Darrell Couch supported this idea  ·  Feb 13, 2024

8. A way to restrict access to knowledge base items (IE a general user Knowledge Base and an IT\Agent Knowledge Base)

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   0 comments  ·  Ideas and Feedback  ·  Delete…  ·  Admin →
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   Darrell Couch supported this idea  ·  Feb 13, 2024

9. ticket automation

   4 votes

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   1 comment  ·  Ideas and Feedback  ·  Delete…  ·  Admin →
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   Darrell Couch supported this idea  ·  Feb 6, 2024

10. Allow More White Label Options

    436 votes

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    3 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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    Darrell Couch supported this idea  ·  Dec 20, 2023

11. Veam

    203 votes

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    1 comment  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Darrell Couch supported this idea  ·  Dec 20, 2023

12. Password Manager

    310 votes

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    5 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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    Darrell Couch supported this idea  ·  Dec 20, 2023

13. Synology Active Backup Monitoring

    389 votes

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    1 comment  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Darrell Couch supported this idea  ·  Dec 20, 2023

14. Live screenshot of device to see user activity

    414 votes

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    9 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Darrell Couch supported this idea  ·  Dec 20, 2023

15. Change management

    160 votes

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    5 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Darrell Couch supported this idea  ·  Dec 20, 2023
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    Darrell Couch commented  ·  Feb 17, 2023  ·  Edit…  ·  Delete…

    It would be nice, now that assets is a part of the system, to be able to track the disposition of assets over the life of an asset. Logging by asset, if you will, to be able to track change management from one user of the asset to another all the way thru disposal.
    Currently, you could use the audit log but that only sticks around for a year.

    It would also be nice to track changes to assets like firewalls and be able to have a change tree where it would flag you, if you change this asset or configure, you have to do this, this and this first. to be aware of pitfalls of arbitrary changes to the system.

    Save Submitting...

16. Office license type

    464 votes

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    0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Darrell Couch supported this idea  ·  Dec 20, 2023

17. Need a report to tell me which devices for a customer are eligable for Windows 11

    405 votes

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    9 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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    Darrell Couch supported this idea  ·  Dec 20, 2023

18. Alert when agent uninstalled

    1,480 votes

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    7 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Darrell Couch supported this idea  ·  Dec 20, 2023

19. Hardware inventory

    644 votes

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    8 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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    Darrell Couch supported this idea  ·  Dec 20, 2023

20. Free Dashboard Account

    919 votes

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    24 comments  ·  Ideas and Feedback » Dashboard  ·  Delete…  ·  Admin →
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    Darrell Couch supported this idea  ·  Dec 20, 2023