Settings and activity

126 results found

1. Knowledge Base Import

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   0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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   Darrell Couch supported this idea  ·  Feb 13, 2024

2. Export / import function Kowledge Base

   20 votes

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   0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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   Darrell Couch supported this idea  ·  Feb 13, 2024

3. Knowledge Base

   8 votes

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   0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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   Darrell Couch supported this idea  ·  Feb 13, 2024

4. knowledge base Report

   5 votes

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   0 comments  ·  Ideas and Feedback  ·  Delete…  ·  Admin →
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   Darrell Couch supported this idea  ·  Feb 13, 2024

5. Open Knowledge Base Access

   6 votes

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   0 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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   Darrell Couch supported this idea  ·  Feb 13, 2024

6. Export Knowledge Base Articles

   7 votes

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   0 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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   Darrell Couch supported this idea  ·  Feb 13, 2024

7. View Button in Knowledge Base

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   0 comments  ·  Ideas and Feedback » Dashboard  ·  Delete…  ·  Admin →
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   Darrell Couch supported this idea  ·  Feb 13, 2024

8. A way to restrict access to knowledge base items (IE a general user Knowledge Base and an IT\Agent Knowledge Base)

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   0 comments  ·  Ideas and Feedback  ·  Delete…  ·  Admin →
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   Darrell Couch supported this idea  ·  Feb 13, 2024

9. ticket automation

   4 votes

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   1 comment  ·  Ideas and Feedback  ·  Delete…  ·  Admin →
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   Darrell Couch supported this idea  ·  Feb 6, 2024

10. Allow More White Label Options

    437 votes

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    3 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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    Darrell Couch supported this idea  ·  Dec 20, 2023

11. Veam

    206 votes

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    1 comment  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Darrell Couch supported this idea  ·  Dec 20, 2023

12. Password Manager

    315 votes

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    5 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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    Darrell Couch supported this idea  ·  Dec 20, 2023

13. Synology Active Backup Monitoring

    393 votes

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    1 comment  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Darrell Couch supported this idea  ·  Dec 20, 2023

14. Live screenshot of device to see user activity

    424 votes

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    9 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Under Review  ·  Gil Givoni responded

    Hi,

    We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

    We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

    
    

    Best regards,

    The Atera Team

    
    

    Darrell Couch supported this idea  ·  Dec 20, 2023

15. Change management

    162 votes

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    5 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Darrell Couch supported this idea  ·  Dec 20, 2023
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    Darrell Couch commented  ·  Feb 17, 2023  ·  Edit…  ·  Delete…

    It would be nice, now that assets is a part of the system, to be able to track the disposition of assets over the life of an asset. Logging by asset, if you will, to be able to track change management from one user of the asset to another all the way thru disposal.
    Currently, you could use the audit log but that only sticks around for a year.

    It would also be nice to track changes to assets like firewalls and be able to have a change tree where it would flag you, if you change this asset or configure, you have to do this, this and this first. to be aware of pitfalls of arbitrary changes to the system.

    Save Submitting...

16. Office license type

    471 votes

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    0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Under Review  ·  Gil Givoni responded

    Hi,

    We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

    We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

    
    

    Best regards,

    The Atera Team

    
    

    Darrell Couch supported this idea  ·  Dec 20, 2023

17. Need a report to tell me which devices for a customer are eligable for Windows 11

    420 votes

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    17 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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    Darrell Couch supported this idea  ·  Dec 20, 2023

18. Alert when agent uninstalled

    1,485 votes

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    7 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Darrell Couch supported this idea  ·  Dec 20, 2023

19. Hardware inventory

    656 votes

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    9 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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    Under Review  ·  Gil Givoni responded

    Hi,

    We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

    We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

    
    

    Best regards,

    The Atera Team

    
    

    Darrell Couch supported this idea  ·  Dec 20, 2023

20. Free Dashboard Account

    944 votes

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    28 comments  ·  Ideas and Feedback » Dashboard  ·  Delete…  ·  Admin →
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    Darrell Couch supported this idea  ·  Dec 20, 2023