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125 results found

  1. password generator

    72 votes
    1 comment  ·  Ideas and Feedback » Customers  ·  Admin →
    How important is this to you?
    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Darrell Couch supported this idea  · 

  2. Password Manager

    151 votes
    0 comments  ·  Ideas and Feedback » Admin & Core  ·  Admin →
    How important is this to you?
    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being

    reviewed by our product team. We

    ’

    ll keep an

    eye on the number of votes, and let you know if

    a decision is reached to implement. Thank you

    for being a partner in our process!

    Darrell Couch supported this idea  · 

  3. Ability to export the password manager for a client.

    6 votes
    0 comments  ·  Ideas and Feedback » Reports  ·  Admin →
    How important is this to you?
    Darrell Couch supported this idea  · 

  4. Export Ticket Information

    28 votes
    3 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
    How important is this to you?
    Darrell Couch supported this idea  · 

  5. customer report

    2 votes
    0 comments  ·  Ideas and Feedback  ·  Admin →
    How important is this to you?
    Darrell Couch shared this idea  · 

  6. customer report

    131 votes
    9 comments  ·  Ideas and Feedback » Reports  ·  Admin →
    How important is this to you?
    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Darrell Couch supported this idea  · 

  7. abillity to run an assigned customer list by technician

    2 votes
    0 comments  ·  Ideas and Feedback » Reports  ·  Admin →
    How important is this to you?
    Darrell Couch shared this idea  · 

  8. second technician

    18 votes
    0 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
    How important is this to you?
    Darrell Couch supported this idea  · 

  9. Ability to run a simple customer list that shows custom fields, i.e. assigned technician

    1 vote
    0 comments  ·  Ideas and Feedback » Customers  ·  Admin →
    How important is this to you?
    Darrell Couch supported this idea  · 
    Darrell Couch shared this idea  · 

  10. assign default technician

    7 votes
    0 comments  ·  Ideas and Feedback » Customers  ·  Admin →
    How important is this to you?
    Darrell Couch supported this idea  · 

  11. White Label Login Portal For Technician

    22 votes
    0 comments  ·  Ideas and Feedback » Admin & Core  ·  Admin →
    How important is this to you?
    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Darrell Couch supported this idea  · 

  12. Enhanced White Label Branding

    88 votes
    4 comments  ·  Ideas and Feedback » Agent  ·  Admin →
    How important is this to you?
    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Darrell Couch supported this idea  · 

  13. Multiple white label designs

    5 votes
    0 comments  ·  Ideas and Feedback » Admin & Core  ·  Admin →
    How important is this to you?
    Darrell Couch supported this idea  · 

  14. White label remote access portal

    18 votes
    1 comment  ·  Ideas and Feedback » Work From Home  ·  Admin →
    How important is this to you?
    An error occurred while saving the comment
    Darrell Couch commented  · 

    I requested this two years ago. all other systems have this. Get with the times please!

    Darrell Couch supported this idea  · 

  15. resend new technician invite

    2 votes
    1 comment  ·  Ideas and Feedback  ·  Admin →
    How important is this to you?
    An error occurred while saving the comment
    Darrell Couch commented  · 

    Please add a 'Resend Invite' so we can resend an invitation to a new technician who didn't login and let the invite expire. Renaming the technician and readding is not the answer because you then end up with a lot of disabled technicians.

    Darrell Couch shared this idea  · 

  16. FIlter by Custom fields

    18 votes
    0 comments  ·  Ideas and Feedback » User Interface  ·  Admin →
    How important is this to you?
    Darrell Couch supported this idea  · 

  17. Filter by Empty Custom field

    4 votes
    1 comment  ·  Ideas and Feedback » Devices  ·  Admin →
    How important is this to you?
    Darrell Couch supported this idea  · 

  18. Network documentation and diagrams section

    85 votes
    0 comments  ·  Ideas and Feedback » Customers  ·  Admin →
    How important is this to you?
    Darrell Couch supported this idea  · 

  19. Knowledge Base Import

    9 votes
    0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Admin →
    How important is this to you?
    Darrell Couch supported this idea  · 

  20. Export / import function Kowledge Base

    20 votes
    0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Admin →
    How important is this to you?
    Darrell Couch supported this idea  · 
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