Settings and activity

116 results found

1. White Label Login Portal For Technician

   21 votes

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   0 comments  ·  Ideas and Feedback » Admin & Core  ·  Delete…  ·  Admin →
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   Not at all You must login first! Important You must login first! Critical You must login first!

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   Under Review  ·  AdminProduct Team (Product Team, Atera) responded

   Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

   Darrell Couch supported this idea  ·  Aug 8, 2024

2. Enhanced White Label Branding

   86 votes

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   4 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Under Review  ·  Nir Gilbert responded

   Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

   Darrell Couch supported this idea  ·  Aug 8, 2024

3. Multiple white label designs

   4 votes

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   0 comments  ·  Ideas and Feedback » Admin & Core  ·  Delete…  ·  Admin →
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   Darrell Couch supported this idea  ·  Aug 8, 2024

4. White label remote access portal

   17 votes

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   1 comment  ·  Ideas and Feedback » Work From Home  ·  Delete…  ·  Admin →
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   Darrell Couch commented  ·  Aug 8, 2024  ·  Edit…  ·  Delete…

   I requested this two years ago. all other systems have this. Get with the times please!

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   Darrell Couch supported this idea  ·  Aug 8, 2024

5. resend new technician invite

   1 vote

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   1 comment  ·  Ideas and Feedback  ·  Edit…  ·  Delete…  ·  Admin →
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   Darrell Couch commented  ·  May 28, 2024  ·  Edit…  ·  Delete…

   Please add a 'Resend Invite' so we can resend an invitation to a new technician who didn't login and let the invite expire. Renaming the technician and readding is not the answer because you then end up with a lot of disabled technicians.

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   Darrell Couch shared this idea  ·  May 28, 2024

6. FIlter by Custom fields

   17 votes

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   0 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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   Darrell Couch supported this idea  ·  May 28, 2024

7. Filter by Empty Custom field

   3 votes

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   1 comment  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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   Darrell Couch supported this idea  ·  May 28, 2024

8. Network documentation and diagrams section

   82 votes

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   0 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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   Darrell Couch supported this idea  ·  May 24, 2024

9. Knowledge Base Import

   9 votes

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   0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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   Darrell Couch supported this idea  ·  Feb 13, 2024

10. Export / import function Kowledge Base

    19 votes

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    0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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    Darrell Couch supported this idea  ·  Feb 13, 2024

11. Knowledge Base

    7 votes

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    0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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    Darrell Couch supported this idea  ·  Feb 13, 2024

12. knowledge base Report

    5 votes

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    0 comments  ·  Ideas and Feedback  ·  Delete…  ·  Admin →
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    Darrell Couch supported this idea  ·  Feb 13, 2024

13. Open Knowledge Base Access

    4 votes

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    0 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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    Darrell Couch supported this idea  ·  Feb 13, 2024

14. Export Knowledge Base Articles

    7 votes

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    0 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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    Darrell Couch supported this idea  ·  Feb 13, 2024

15. View Button in Knowledge Base

    5 votes

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    0 comments  ·  Ideas and Feedback » Dashboard  ·  Delete…  ·  Admin →
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    Darrell Couch supported this idea  ·  Feb 13, 2024

16. A way to restrict access to knowledge base items (IE a general user Knowledge Base and an IT\Agent Knowledge Base)

    6 votes

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    0 comments  ·  Ideas and Feedback  ·  Delete…  ·  Admin →
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    Darrell Couch supported this idea  ·  Feb 13, 2024

17. ticket automation

    4 votes

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    1 comment  ·  Ideas and Feedback  ·  Delete…  ·  Admin →
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    Darrell Couch supported this idea  ·  Feb 6, 2024

18. Allow More White Label Options

    432 votes

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    3 comments  ·  Ideas and Feedback » Admin & Core  ·  Delete…  ·  Admin →
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    Darrell Couch supported this idea  ·  Dec 20, 2023

19. Veam

    189 votes

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    1 comment  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Darrell Couch supported this idea  ·  Dec 20, 2023

20. Password Manager

    299 votes

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    5 comments  ·  Ideas and Feedback » Admin & Core  ·  Delete…  ·  Admin →
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    Darrell Couch supported this idea  ·  Dec 20, 2023