Settings and activity

113 results found

1. Knowledge Base Import

   9 votes

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   0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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   Darrell Couch supported this idea  ·  Feb 13, 2024

2. Export / import function Kowledge Base

   18 votes

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   0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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   Darrell Couch supported this idea  ·  Feb 13, 2024

3. Knowledge Base

   7 votes

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   0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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   Darrell Couch supported this idea  ·  Feb 13, 2024

4. knowledge base Report

   5 votes

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   0 comments  ·  Ideas and Feedback  ·  Delete…  ·  Admin →
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   Darrell Couch supported this idea  ·  Feb 13, 2024

5. Open Knowledge Base Access

   3 votes

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   0 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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   Darrell Couch supported this idea  ·  Feb 13, 2024

6. Export Knowledge Base Articles

   7 votes

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   0 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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   Darrell Couch supported this idea  ·  Feb 13, 2024

7. View Button in Knowledge Base

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   0 comments  ·  Ideas and Feedback » Dashboard  ·  Delete…  ·  Admin →
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   Darrell Couch supported this idea  ·  Feb 13, 2024

8. A way to restrict access to knowledge base items (IE a general user Knowledge Base and an IT\Agent Knowledge Base)

   6 votes

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   0 comments  ·  Ideas and Feedback  ·  Delete…  ·  Admin →
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   Darrell Couch supported this idea  ·  Feb 13, 2024

9. ticket automation

   4 votes

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   1 comment  ·  Ideas and Feedback  ·  Delete…  ·  Admin →
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   Darrell Couch supported this idea  ·  Feb 6, 2024

10. Allow More White Label Options

    416 votes

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    2 comments  ·  Ideas and Feedback » Admin & Core  ·  Delete…  ·  Admin →
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    Darrell Couch supported this idea  ·  Dec 20, 2023

11. Veam

    160 votes

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    1 comment  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Darrell Couch supported this idea  ·  Dec 20, 2023

12. Password Manager

    249 votes

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    4 comments  ·  Ideas and Feedback » Admin & Core  ·  Delete…  ·  Admin →
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    Darrell Couch supported this idea  ·  Dec 20, 2023

13. Synology Active Backup Monitoring

    353 votes

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    1 comment  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Darrell Couch supported this idea  ·  Dec 20, 2023

14. Active Directory integration for new users

    165 votes

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    1 comment  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Darrell Couch supported this idea  ·  Dec 20, 2023

15. Add last reboot time as threshold

    601 votes

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    7 comments  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Darrell Couch supported this idea  ·  Dec 20, 2023

16. Live screenshot of device to see user activity

    241 votes

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    3 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Darrell Couch supported this idea  ·  Dec 20, 2023

17. Change management

    107 votes

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    4 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Darrell Couch supported this idea  ·  Dec 20, 2023
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    Darrell Couch commented  ·  Feb 17, 2023  ·  Edit…  ·  Delete…

    It would be nice, now that assets is a part of the system, to be able to track the disposition of assets over the life of an asset. Logging by asset, if you will, to be able to track change management from one user of the asset to another all the way thru disposal.
    Currently, you could use the audit log but that only sticks around for a year.

    It would also be nice to track changes to assets like firewalls and be able to have a change tree where it would flag you, if you change this asset or configure, you have to do this, this and this first. to be aware of pitfalls of arbitrary changes to the system.

    Save Submitting...

18. Office license type

    357 votes

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    0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Hi, The feature idea you submitted is currently under review. Thanks for making your voice heard! We’ll keep a close watch on how many votes it gets and update you if we decide to develop it.

    Darrell Couch supported this idea  ·  Dec 20, 2023

19. Report to show computers that do not meet the requirements for Windows 11

    271 votes

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    5 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Hi, The feature idea you submitted is currently under review. Thanks for making your voice heard! We’ll keep a close watch on how many votes it gets and update you if we decide to develop it.

    Darrell Couch supported this idea  ·  Dec 20, 2023

20. alert when agent uninstalled

    1,290 votes

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    7 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Hello, Thanks so much for submitting your idea! It’s currently under review by our product team, and should a decision be reached to develop it, we’ll keep you in the loop!

    Darrell Couch supported this idea  ·  Dec 20, 2023