Settings and activity

125 results found

1. password generator

   71 votes

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   1 comment  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminProduct Team (Product Team, Atera) responded

   Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

   Darrell Couch supported this idea  ·  Feb 17, 2025

2. Password Manager

   149 votes

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   0 comments  ·  Ideas and Feedback » Admin & Core  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

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   Under Review  ·  AdminProduct Team (Product Team, Atera) responded

   Nice! The feature you requested is being

   reviewed by our product team. We

   ’

   ll keep an

   eye on the number of votes, and let you know if

   a decision is reached to implement. Thank you

   for being a partner in our process!

   Darrell Couch supported this idea  ·  Feb 17, 2025

3. Ability to export the password manager for a client.

   6 votes

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   0 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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   Darrell Couch supported this idea  ·  Feb 17, 2025

4. Export Ticket Information

   28 votes

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   3 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Darrell Couch supported this idea  ·  Feb 17, 2025

5. customer report

   2 votes

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   0 comments  ·  Ideas and Feedback  ·  Delete…  ·  Admin →
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   Darrell Couch shared this idea  ·  Feb 3, 2025

6. customer report

   130 votes

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   9 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminProduct Team (Product Team, Atera) responded

   Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

   Darrell Couch supported this idea  ·  Feb 3, 2025

7. abillity to run an assigned customer list by technician

   1 vote

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   0 comments  ·  Ideas and Feedback » Reports  ·  Edit…  ·  Delete…  ·  Admin →
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   Not at all You must login first! Important You must login first! Critical You must login first!

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   Darrell Couch shared this idea  ·  Jan 29, 2025

8. second technician

   18 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Not at all You must login first! Important You must login first! Critical You must login first!

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   Darrell Couch supported this idea  ·  Jan 29, 2025

9. Ability to run a simple customer list that shows custom fields, i.e. assigned technician

   1 vote

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   0 comments  ·  Ideas and Feedback » Customers  ·  Edit…  ·  Delete…  ·  Admin →
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   Not at all You must login first! Important You must login first! Critical You must login first!

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   Darrell Couch supported this idea  ·  Jan 29, 2025
   Darrell Couch shared this idea  ·  Mar 30, 2023

10. assign default technician

    7 votes

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    0 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

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    Darrell Couch supported this idea  ·  Jan 29, 2025

11. White Label Login Portal For Technician

    22 votes

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    0 comments  ·  Ideas and Feedback » Admin & Core  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Darrell Couch supported this idea  ·  Aug 8, 2024

12. Enhanced White Label Branding

    88 votes

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    4 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Darrell Couch supported this idea  ·  Aug 8, 2024

13. Multiple white label designs

    4 votes

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    0 comments  ·  Ideas and Feedback » Admin & Core  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

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    Darrell Couch supported this idea  ·  Aug 8, 2024

14. White label remote access portal

    18 votes

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    1 comment  ·  Ideas and Feedback » Work From Home  ·  Delete…  ·  Admin →
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    Darrell Couch commented  ·  Aug 8, 2024  ·  Edit…  ·  Delete…

    I requested this two years ago. all other systems have this. Get with the times please!

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    Darrell Couch supported this idea  ·  Aug 8, 2024

15. resend new technician invite

    2 votes

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    1 comment  ·  Ideas and Feedback  ·  Delete…  ·  Admin →
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    Darrell Couch commented  ·  May 28, 2024  ·  Edit…  ·  Delete…

    Please add a 'Resend Invite' so we can resend an invitation to a new technician who didn't login and let the invite expire. Renaming the technician and readding is not the answer because you then end up with a lot of disabled technicians.

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    Darrell Couch shared this idea  ·  May 28, 2024

16. FIlter by Custom fields

    18 votes

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    0 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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    Darrell Couch supported this idea  ·  May 28, 2024

17. Filter by Empty Custom field

    4 votes

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    1 comment  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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    Darrell Couch supported this idea  ·  May 28, 2024

18. Network documentation and diagrams section

    84 votes

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    0 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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    Darrell Couch supported this idea  ·  May 24, 2024

19. Knowledge Base Import

    9 votes

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    0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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    Darrell Couch supported this idea  ·  Feb 13, 2024

20. Export / import function Kowledge Base

    20 votes

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    0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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    Darrell Couch supported this idea  ·  Feb 13, 2024