Settings and activity

62 results found

1. Send system information with Helpdesk Agent support tickets

   272 votes

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   6 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Delete…  ·  Admin →
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   E Logix Tech Byron Davis supported this idea  ·  Dec 6, 2022

2. Asset Management, with ability to print asset labels, scan QR codes, and checkin and checkout equipment from one application

   805 votes

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   40 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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   E Logix Tech Byron Davis supported this idea  ·  Dec 6, 2022

3. Notify when device is back online

   381 votes

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   14 comments  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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   E Logix Tech Byron Davis supported this idea  ·  Dec 6, 2022

4. Install agent on Synology, QNAP or Raspberry Pi

   373 votes

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   7 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   E Logix Tech Byron Davis supported this idea  ·  Dec 6, 2022

5. Integration with Direct messages systems

   849 votes

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   62 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   E Logix Tech Byron Davis supported this idea  ·  Dec 6, 2022

6. Dark Mode

   1,909 votes

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   118 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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   Future Consideration  ·  Gil Givoni responded

   Hi,

   Thank you for your valuable suggestion. While we won't be implementing this idea in the immediate future, it has been added to our list for future consideration.

   We continuously review user feedback to inform our development priorities, so your idea remains on our radar.

   Best regards,

   The Atera Team

   E Logix Tech Byron Davis supported this idea  ·  Dec 6, 2022

7. Allow More White Label Options

   438 votes

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   3 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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   E Logix Tech Byron Davis supported this idea  ·  Dec 6, 2022

8. Alert when agent uninstalled

   1,491 votes

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   7 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   E Logix Tech Byron Davis supported this idea  ·  Dec 6, 2022

9. Password protect the Atera agent from end-user uninstalls

   1,619 votes

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   29 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Planned  ·  AdminProduct Team (Product Team, Atera) responded

   Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

   E Logix Tech Byron Davis supported this idea  ·  Aug 11, 2022

10. work from home

    28 votes

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    0 comments  ·  Ideas and Feedback » Work From Home  ·  Delete…  ·  Admin →
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    E Logix Tech Byron Davis supported this idea  ·  Mar 29, 2022

11. Work From Home - Wake On Lan implementation

    25 votes

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    0 comments  ·  Ideas and Feedback » Work From Home  ·  Delete…  ·  Admin →
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    E Logix Tech Byron Davis supported this idea  ·  Mar 29, 2022

12. Ability to assign a contact to multiple devices for work from home

    174 votes

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    9 comments  ·  Ideas and Feedback » Work From Home  ·  Delete…  ·  Admin →
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    E Logix Tech Byron Davis supported this idea  ·  Mar 29, 2022

13. Work from home user activity

    90 votes

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    2 comments  ·  Ideas and Feedback » Work From Home  ·  Delete…  ·  Admin →
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    Planned  ·  AdminProduct Team (Product Team, Atera) responded

    Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

    E Logix Tech Byron Davis supported this idea  ·  Mar 29, 2022

14. "Work from Home" Simultaneous Dual-Monitor Support

    234 votes

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    14 comments  ·  Ideas and Feedback » Work From Home  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

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    Planned  ·  AdminProduct Team (Product Team, Atera) responded

    Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

    E Logix Tech Byron Davis supported this idea  ·  Mar 29, 2022

15. Link to device's Folder

    15 votes

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    0 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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    E Logix Tech Byron Davis supported this idea  ·  Mar 29, 2022

16. Chrombook remote support

    30 votes

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    4 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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    E Logix Tech Byron Davis supported this idea  ·  Mar 29, 2022

17. Show Idle Devices

    55 votes

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    2 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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    E Logix Tech Byron Davis supported this idea  ·  Mar 29, 2022

18. Resend portal Email

    24 votes

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    1 comment  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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    E Logix Tech Byron Davis supported this idea  ·  Mar 29, 2022

19. Allow CC for Tickets created from the Portal

    40 votes

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    0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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    E Logix Tech Byron Davis supported this idea  ·  Mar 29, 2022

20. White Label service desk URL

    43 votes

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    0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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    E Logix Tech Byron Davis supported this idea  ·  Mar 29, 2022