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62 results found

  1. Send system information with Helpdesk Agent support tickets

    272 votes

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    6 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Admin →
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    E Logix Tech Byron Davis supported this idea  · 

  2. Asset Management, with ability to print asset labels, scan QR codes, and checkin and checkout equipment from one application

    815 votes

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    40 comments  ·  Ideas and Feedback » Devices  ·  Admin →
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    E Logix Tech Byron Davis supported this idea  · 

  3. Notify when device is back online

    384 votes

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    14 comments  ·  Ideas and Feedback » Alerts  ·  Admin →
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    E Logix Tech Byron Davis supported this idea  · 

  4. Install agent on Synology, QNAP or Raspberry Pi

    374 votes

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    7 comments  ·  Ideas and Feedback » Agent  ·  Admin →
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    E Logix Tech Byron Davis supported this idea  · 

  5. Integration with Direct messages systems

    852 votes

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    62 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    E Logix Tech Byron Davis supported this idea  · 

  6. Dark Mode

    1,924 votes

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    123 comments  ·  Ideas and Feedback » User Interface  ·  Admin →
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    Future Consideration  ·  Gil Givoni responded

    Hi,

    Thank you for your valuable suggestion. While we won't be implementing this idea in the immediate future, it has been added to our list for future consideration.

    We continuously review user feedback to inform our development priorities, so your idea remains on our radar.

    Best regards,

    The Atera Team

    E Logix Tech Byron Davis supported this idea  · 

  7. Allow More White Label Options

    439 votes

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    3 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Admin →
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    E Logix Tech Byron Davis supported this idea  · 

  8. Alert when agent uninstalled

    1,494 votes

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    7 comments  ·  Ideas and Feedback » Agent  ·  Admin →
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    E Logix Tech Byron Davis supported this idea  · 

  9. Password protect the Atera agent from end-user uninstalls

    1,625 votes

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    29 comments  ·  Ideas and Feedback » Agent  ·  Admin →
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    Planned  ·  AdminProduct Team (Product Team, Atera) responded

    Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

    E Logix Tech Byron Davis supported this idea  · 

  10. work from home

    28 votes

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    0 comments  ·  Ideas and Feedback » Work From Home  ·  Admin →
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    E Logix Tech Byron Davis supported this idea  · 

  11. Work From Home - Wake On Lan implementation

    26 votes

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    0 comments  ·  Ideas and Feedback » Work From Home  ·  Admin →
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    E Logix Tech Byron Davis supported this idea  · 

  12. Ability to assign a contact to multiple devices for work from home

    175 votes

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    9 comments  ·  Ideas and Feedback » Work From Home  ·  Admin →
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    E Logix Tech Byron Davis supported this idea  · 

  13. Work from home user activity

    90 votes

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    2 comments  ·  Ideas and Feedback » Work From Home  ·  Admin →
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    Planned  ·  AdminProduct Team (Product Team, Atera) responded

    Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

    E Logix Tech Byron Davis supported this idea  · 

  14. "Work from Home" Simultaneous Dual-Monitor Support

    236 votes

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    14 comments  ·  Ideas and Feedback » Work From Home  ·  Admin →
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    Planned  ·  AdminProduct Team (Product Team, Atera) responded

    Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

    E Logix Tech Byron Davis supported this idea  · 

  15. Link to device's Folder

    15 votes

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    0 comments  ·  Ideas and Feedback » Devices  ·  Admin →
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    E Logix Tech Byron Davis supported this idea  · 

  16. Chrombook remote support

    30 votes

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    4 comments  ·  Ideas and Feedback » Devices  ·  Admin →
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    E Logix Tech Byron Davis supported this idea  · 

  17. Show Idle Devices

    55 votes

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    2 comments  ·  Ideas and Feedback » Devices  ·  Admin →
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    E Logix Tech Byron Davis supported this idea  · 

  18. Resend portal Email

    24 votes

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    1 comment  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Admin →
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    E Logix Tech Byron Davis supported this idea  · 

  19. Allow CC for Tickets created from the Portal

    40 votes

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    0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Admin →
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    E Logix Tech Byron Davis supported this idea  · 

  20. White Label service desk URL

    43 votes

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    0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Admin →
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    E Logix Tech Byron Davis supported this idea  · 
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