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175 results found

  1. FIlter by Custom fields

    16 votes

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    0 comments  ·  Ideas and Feedback » User Interface  ·  Admin →
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    Luke Slark | Tech B shared this idea  · 

  2. Ability to add custom fields to Invoice

    34 votes

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    0 comments  ·  Ideas and Feedback » Billing  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process! 

    Luke Slark | Tech B shared this idea  · 

  3. Notes or description section on Invoice

    37 votes

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    4 comments  ·  Ideas and Feedback » Billing  ·  Admin →
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    Under Review  ·  Dor N. responded

    Nice! The feature you requested is being
    reviewed by our product team. We’ll keep an
    eye on the number of votes, and let you know if
    a decision is reached to implement. Thank you
    for being a partner in our process!

    Luke Slark | Tech B shared this idea  · 

  4. Better filtering within billing

    2 votes

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    1 comment  ·  Ideas and Feedback » Billing  ·  Admin →
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    Luke Slark | Tech B shared this idea  · 

  5. Add tags to Customers

    2 votes

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    0 comments  ·  Ideas and Feedback » Customers  ·  Admin →
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    Luke Slark | Tech B shared this idea  · 

  6. Custom Contract Types

    2 votes

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    0 comments  ·  Ideas and Feedback » Billing  ·  Admin →
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    Luke Slark | Tech B shared this idea  · 

  7. Different License Types

    69 votes

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    4 comments  ·  Ideas and Feedback » Admin & Core  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Luke Slark | Tech B supported this idea  · 

  8. There is a strong need for Microsoft CSP billing

    18 votes

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    1 comment  ·  Ideas and Feedback » Billing  ·  Admin →
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    Under Review  ·  Dor N. responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Luke Slark | Tech B supported this idea  · 

  9. Billing Batch Show Tickets

    13 votes

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    0 comments  ·  Ideas and Feedback » Billing  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Luke Slark | Tech B supported this idea  · 

  10. Billing of recurring monthly/annual items (not contracts)

    54 votes

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    4 comments  ·  Ideas and Feedback » Billing  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Luke Slark | Tech B supported this idea  · 

  11. Add Ticket Invoice Amount and Total Time

    3 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Under Review  ·  Dor N. responded

    Nice! The feature you requested is being
    reviewed by our product team. We’ll keep an
    eye on the number of votes, and let you know if
    a decision is reached to implement. Thank you
    for being a partner in our process!

    Luke Slark | Tech B supported this idea  · 

  12. White label mobile app for your customers

    370 votes

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    Under Review  ·  1 comment  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Admin →
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    Luke Slark | Tech B supported this idea  · 

  13. Assign multiple technicians to a ticket

    371 votes

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    14 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Under Review  ·  AdminYakov Gorbulsky (Product Manager, Atera) responded

    Hey all,

    We're excited to announce that we're exploring the development of a new feature focused on ticket queues and assigning technician groups in Atera.


    Your feedback will be invaluable as we shape this feature to meet your needs and preferences.


    If you'd like to provide input on this feature, please schedule some time for a call using the link below:

    Schedule a call

    Your insights and suggestions are essential to us as we continue to improve and innovate within Atera.


    All the best,

    Yakov

    Luke Slark | Tech B supported this idea  · 

  14. Password protect the Atera agent from end-user uninstalls

    1,535 votes

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    26 comments  ·  Ideas and Feedback » Agent  ·  Admin →
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    Planned  ·  AdminProduct Team (Product Team, Atera) responded

    Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

    Luke Slark | Tech B supported this idea  · 

  15. Multi-Site Support

    284 votes

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    Under Review  ·  13 comments  ·  Ideas and Feedback » Admin & Core  ·  Admin →
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    Luke Slark | Tech B supported this idea  · 

  16. Sync Directory Services

    208 votes

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    Under Review  ·  7 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    Luke Slark | Tech B supported this idea  · 

  17. Mobile App Improvements

    681 votes

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    Planned  ·  35 comments  ·  Ideas and Feedback » Mobile App  ·  Admin →
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    Luke Slark | Tech B supported this idea  · 

  18. Send system information with Helpdesk Agent support tickets

    262 votes

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    Under Review  ·  6 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Admin →
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    Luke Slark | Tech B supported this idea  · 

  19. Search bar enhancements

    278 votes

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    Planned  ·  13 comments  ·  Ideas and Feedback » Admin & Core  ·  Admin →
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    Luke Slark | Tech B supported this idea  · 

  20. Atera Dark Mode

    1,628 votes

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    Under Review  ·  81 comments  ·  Ideas and Feedback » User Interface  ·  Admin →
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    Luke Slark | Tech B supported this idea  · 
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