Settings and activity

42 results found

1. Customer Portal / Service portal suggested improvements (consolidated)

   161 votes

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   25 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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   Shane Gray supported this idea  ·  Oct 14, 2021

2. White label agent name

   164 votes

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   8 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Shane Gray supported this idea  ·  Oct 14, 2021

3. Server and VM Monitoring and Managemen for AD

   325 votes

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   3 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Shane Gray supported this idea  ·  Oct 14, 2021

4. Veeam Backup Integration

   432 votes

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   17 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Planned  ·  AdminProduct Team (Product Team, Atera) responded

   Veeam integration is planned.

   
   

   Thank you for helping us improve Atera!

   Shane Gray supported this idea  ·  Oct 14, 2021

5. Periodic Customer Report

   10 votes

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   0 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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   Shane Gray supported this idea  ·  Oct 14, 2021

6. Dark Mode

   1,900 votes

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   118 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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   Future Consideration  ·  Gil Givoni responded

   Hi,

   Thank you for your valuable suggestion. While we won't be implementing this idea in the immediate future, it has been added to our list for future consideration.

   We continuously review user feedback to inform our development priorities, so your idea remains on our radar.

   
   

   Best regards,

   The Atera Team

   
   

   Shane Gray supported this idea  ·  Oct 14, 2021

7. Revamped Helpdesk Agent

   342 votes

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   56 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Delete…  ·  Admin →
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   Shane Gray supported this idea  ·  Oct 14, 2021

8. Employee Onboarding/Offboarding Feature

   869 votes

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   6 comments  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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   Shane Gray supported this idea  ·  Oct 14, 2021

9. Assign multiple technicians to a ticket

   407 votes

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   16 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Shane Gray supported this idea  ·  Oct 5, 2021

10. Project Management Tool

    138 votes

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    14 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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    Shane Gray supported this idea  ·  Oct 5, 2021

11. Project Ticket

    245 votes

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    7 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Shane Gray supported this idea  ·  Oct 5, 2021

12. Customizable reports.

    7 votes

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    0 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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    Shane Gray supported this idea  ·  Oct 5, 2021

13. Create Customized Reports

    40 votes

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    1 comment  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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    Shane Gray supported this idea  ·  Oct 5, 2021

14. customer report

    134 votes

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    9 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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    Shane Gray commented  ·  Oct 5, 2021  ·  Edit…  ·  Delete…

    With how Atera is marketed and sold this really should already be a thing!

    Save Submitting...
    Shane Gray supported this idea  ·  Oct 5, 2021

15. Executive Summary with PDF Attachment

    30 votes

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    0 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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    Shane Gray supported this idea  ·  Oct 5, 2021

16. Add a report to find duplicate machines based on serial number or Mac address

    30 votes

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    1 comment  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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    Shane Gray supported this idea  ·  Oct 5, 2021

17. Asset Management Reporting

    85 votes

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    0 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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    Shane Gray supported this idea  ·  Oct 5, 2021

18. SentinelOne Integration

    452 votes

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    31 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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19. Integration with Direct messages systems

    848 votes

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    62 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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20. White label mobile app for your customers

    389 votes

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    1 comment  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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