Settings and activity

42 results found

1. Customer Portal / Service portal suggested improvements (consolidated)

   166 votes

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   27 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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   Shane Gray supported this idea  ·  Oct 14, 2021

2. White label agent name

   165 votes

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   8 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Shane Gray supported this idea  ·  Oct 14, 2021

3. Server and VM Monitoring and Managemen for AD

   325 votes

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   3 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Shane Gray supported this idea  ·  Oct 14, 2021

4. Veeam Backup Integration

   564 votes

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   20 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Planned  ·  AdminProduct Team (Product Team, Atera) responded

   Veeam integration is planned.

   Thank you for helping us improve Atera!

   Shane Gray supported this idea  ·  Oct 14, 2021

5. Periodic Customer Report

   10 votes

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   0 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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   Shane Gray supported this idea  ·  Oct 14, 2021

6. Dark Mode

   1,918 votes

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   120 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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   Future Consideration  ·  Gil Givoni responded

   Hi,

   Thank you for your valuable suggestion. While we won't be implementing this idea in the immediate future, it has been added to our list for future consideration.

   We continuously review user feedback to inform our development priorities, so your idea remains on our radar.

   Best regards,

   The Atera Team

   Shane Gray supported this idea  ·  Oct 14, 2021

7. Revamped Helpdesk Agent

   345 votes

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   57 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Delete…  ·  Admin →
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   Shane Gray supported this idea  ·  Oct 14, 2021

8. Employee Onboarding/Offboarding Feature

   879 votes

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   7 comments  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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   Shane Gray supported this idea  ·  Oct 14, 2021

9. Assign multiple technicians to a ticket

   414 votes

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   16 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminDima Lukyanenko (Technical Product Marketing Manager, Atera) responded

   Hi,

   We wanted to let you know that your idea is currently under review by our product team.

   We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

   Best regards,

   The Atera Team

   Shane Gray supported this idea  ·  Oct 5, 2021

10. Project Management Tool

    140 votes

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    14 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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    Shane Gray supported this idea  ·  Oct 5, 2021

11. Project Ticket

    247 votes

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    7 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Shane Gray supported this idea  ·  Oct 5, 2021

12. Customizable reports.

    7 votes

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    0 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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    Shane Gray supported this idea  ·  Oct 5, 2021

13. Create Customized Reports

    40 votes

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    1 comment  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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    Shane Gray supported this idea  ·  Oct 5, 2021

14. customer report

    135 votes

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    9 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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    Shane Gray commented  ·  Oct 5, 2021  ·  Edit…  ·  Delete…

    With how Atera is marketed and sold this really should already be a thing!

    Save Submitting...
    Shane Gray supported this idea  ·  Oct 5, 2021

15. Executive Summary with PDF Attachment

    30 votes

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    0 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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    Shane Gray supported this idea  ·  Oct 5, 2021

16. Add a report to find duplicate machines based on serial number or Mac address

    31 votes

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    1 comment  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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    Shane Gray supported this idea  ·  Oct 5, 2021

17. Asset Management Reporting

    86 votes

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    0 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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    Shane Gray supported this idea  ·  Oct 5, 2021

18. SentinelOne Integration

    454 votes

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    32 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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19. Integration with Direct messages systems

    852 votes

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    62 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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20. White label mobile app for your customers

    391 votes

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    1 comment  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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