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  1. 34 votes

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    Brendan Richman supported this idea  · 
  2. 20 votes

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    Brendan Richman supported this idea  · 
  3. 57 votes

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  4. 6 votes

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    Brendan Richman commented  · 

    Just wondering if there was any movement on this one at all? It's becoming increasing frustrating.

    Brendan Richman shared this idea  · 
  5. 96 votes

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    Brendan Richman supported this idea  · 
  6. 38 votes

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    Brendan Richman supported this idea  · 
  7. 4 votes

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    Brendan Richman supported this idea  · 
  8. 177 votes

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    Brendan Richman supported this idea  · 
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    Brendan Richman commented  · 

    It took myself and support (even including escalations) far too long to figure out that if an SNMP device has device availability turned off, it will not trigger alerts at all even if the monitored OID rules have been met.

    The monitored OIDs should always be functional and alerts generated, even if device availability monitoring is turned off. For instance, I do not need an alert when someone turns the printer off, but I do need an alert if it is low on toner.

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    Brendan Richman commented  · 

    When we set up a monitored OID and expect to receive an alert when the alert is triggered, it is crucial that description of that alert we set up is included somewhere in that email.

    Without it, when we receive the alert email, we have to then go back into Atera and into the device to figure out which alert was actually triggered. Small change I feel but would have a huge impact.

  9. 7 votes

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    Brendan Richman supported this idea  · 
  10. 2 votes

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    Brendan Richman supported this idea  · 
  11. 134 votes

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  12. 52 votes

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    Hello,

    I wanted to give you visibility into our Q3 roadmap as it relates to your feature request.


    We are planning to embed Looker by Google, the industry leading tool for report generation. With this enhancement, a new set of reports will be made available to view on our Growth and Power tiers.  Users on our Power tier will be able to create their own custom reports to display the information they need to make data-driven decisions, every time.


    Stay tuned for our Product Release notifications

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    Brendan Richman commented  · 

    The costing associated with developing these comes from all plans - don't lock new features behind paywalls. I prefer Atera over Syncro, but Syncro's plans can't be ignored - there is only one to choose from!

  13. 426 votes

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    Brendan Richman supported this idea  · 
  14. 7 votes

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  15. 7 votes

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    Hi,

    Thank you for your valuable suggestion. While we won't be implementing this idea in the immediate future, it has been added to our list for future consideration and we understand the relevance of your request.

    We continuously review user feedback to inform our development priorities, so your idea remains on our radar.


    Best regards,

    The Atera Team


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    Brendan Richman commented  · 

    Even better YYYY/MM/DD (ISO 8601) format :)

    Brendan Richman shared this idea  · 
  16. 1 vote

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  17. 49 votes

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  18. 7 votes

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  19. 379 votes

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  20. 173 votes

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    Brendan Richman supported this idea  ·