Settings and activity

569 results found

1. Change management

   161 votes

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   5 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   DeAnna Birdsall supported this idea  ·  Jul 27, 2022

2. Scheduled Report Notificaion Email Subject

   5 votes

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   0 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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   DeAnna Birdsall supported this idea  ·  Jul 27, 2022

3. Help Desk Ticket Calendar

   22 votes

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   1 comment  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   DeAnna Birdsall supported this idea  ·  Jul 27, 2022

4. An allowed domain list for tickets.

   4 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   DeAnna Birdsall supported this idea  ·  Jul 27, 2022

5. Advanced Search for Particular Customers for Tickets

   8 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   DeAnna Birdsall supported this idea  ·  Jul 27, 2022

6. Scheduled Reports emailed with csv/xlsx attachment

   7 votes

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   1 comment  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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   DeAnna Birdsall supported this idea  ·  Jul 27, 2022

7. combine emails for closed tickets

   8 votes

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   1 comment  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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   DeAnna Birdsall supported this idea  ·  Jul 27, 2022

8. Remove all tags from existing tickets

   3 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   DeAnna Birdsall supported this idea  ·  Jul 27, 2022

9. Mobile Number Shown Under Contact Details Under Tickets

   9 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   DeAnna Birdsall supported this idea  ·  Jul 27, 2022

10. Broadcast a message / also ability to scheduled a broadcast message.

    31 votes

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    2 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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    DeAnna Birdsall supported this idea  ·  Jul 27, 2022

11. Dashboard - Tickets closed per technician

    7 votes

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    0 comments  ·  Ideas and Feedback » Dashboard  ·  Delete…  ·  Admin →
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    DeAnna Birdsall supported this idea  ·  Jul 27, 2022

12. Ability to run weekly reports on open tickets and export to csv

    30 votes

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    4 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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    DeAnna Birdsall supported this idea  ·  Jul 27, 2022

13. Transfer/Migrate Help Desk Tickets

    7 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    DeAnna Birdsall supported this idea  ·  Jul 27, 2022

14. Tickets show exact date

    9 votes

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    2 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    DeAnna Birdsall supported this idea  ·  Jul 27, 2022

15. Send report to Tech every morning with list of open tickets

    7 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    DeAnna Birdsall supported this idea  ·  Jul 27, 2022

16. colour tickets priority

    6 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    DeAnna Birdsall supported this idea  ·  Jul 27, 2022

17. Filter Tickets by Last Modified

    6 votes

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    1 comment  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    DeAnna Birdsall supported this idea  ·  Jul 27, 2022

18. Tickets on Google Calendar formatting

    8 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    DeAnna Birdsall supported this idea  ·  Jul 27, 2022

19. Alerts for tickets not updated

    9 votes

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    0 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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    DeAnna Birdsall supported this idea  ·  Jul 27, 2022

20. gestion temporalité tickets

    2 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    DeAnna Birdsall supported this idea  ·  Jul 27, 2022