Settings and activity

42 results found

1. Add time to a ticket via API

   6 votes

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   1 comment  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Morten Lindegaard commented  ·  Aug 25, 2025  ·  Edit…  ·  Delete…

   Dear Atera Team,

   We would like to request the ability to log time on a ticket via the API.
   Currently, your API supports many useful operations, but the option to register time entries on tickets is missing.

   This functionality would be very valuable to us, as we have several automated processes running outside Atera where we always register time. Being able to push these time entries directly into Atera through the API would allow us to keep our workflows consistent and fully automated.

   We believe this addition would be beneficial not only for us, but for many partners who rely on automation and accurate time tracking.

   Thank you for considering this request.

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   Morten Lindegaard supported this idea  ·  Aug 25, 2025

2. Wallboard

   28 votes

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   0 comments  ·  Ideas and Feedback » Dashboard  ·  Delete…  ·  Admin →
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   Morten Lindegaard supported this idea  ·  Apr 10, 2024

3. Ticket Automation Rules - Ticket Internal Note Created for Email Notifications

   29 votes

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   6 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Morten Lindegaard supported this idea  ·  Feb 9, 2024

4. Float Icon for Atera - readily available upfront to all customers. Easy Access when needed to raise a ticket.

   4 votes

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   1 comment  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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   Morten Lindegaard supported this idea  ·  Feb 6, 2024

5. Email technician when they have been @ tagged on an internal note of a ticket

   330 votes

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   9 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Morten Lindegaard supported this idea  ·  Feb 6, 2024

6. Live screenshot of device to see user activity

   429 votes

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   9 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Under Review  ·  Gil Givoni responded

   Hi,

   We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

   We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

   
   

   Best regards,

   The Atera Team

   
   

   Morten Lindegaard supported this idea  ·  Feb 6, 2024

7. Integrate 3rd Party App for EU (DE + ES) Accounting Software

   10 votes

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   1 comment  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Morten Lindegaard supported this idea  ·  Mar 28, 2023

8. Active Directory Devices sync

   208 votes

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   0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Morten Lindegaard supported this idea  ·  Mar 28, 2023

9. I want to integrate existing 3rd party apps. Acronis, Threatlocker, SentinelOne, Ironscales, etc. WITHOUT purchasing through Atera.

   96 votes

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   0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Morten Lindegaard supported this idea  ·  Mar 28, 2023

10. Ticketing Dashboard for display

    30 votes

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    0 comments  ·  Ideas and Feedback » Dashboard  ·  Delete…  ·  Admin →
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    Morten Lindegaard supported this idea  ·  Mar 21, 2023

11. Free Dashboard Account

    949 votes

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    28 comments  ·  Ideas and Feedback » Dashboard  ·  Delete…  ·  Admin →
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    Morten Lindegaard supported this idea  ·  Mar 21, 2023

12. Acronis Integration in an existing Cloud Tenant

    69 votes

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    0 comments  ·  Ideas and Feedback » Acronis  ·  Delete…  ·  Admin →
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    Morten Lindegaard supported this idea  ·  Dec 7, 2022

13. Technician Out of Office

    32 votes

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    5 comments  ·  Ideas and Feedback » Roles and Permissions  ·  Delete…  ·  Admin →
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    Morten Lindegaard supported this idea  ·  Dec 7, 2022

14. colour ticket priority

    14 votes

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    2 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Morten Lindegaard supported this idea  ·  Dec 7, 2022

15. Login to Atera with Windows Hello through Auth0 on multiple devices.

    19 votes

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    4 comments  ·  Ideas and Feedback » Security  ·  Delete…  ·  Admin →
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    Morten Lindegaard supported this idea  ·  Dec 7, 2022

16. OneDrive for Business monitoring, is it running, up to date any sync issues

    25 votes

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    0 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Morten Lindegaard supported this idea  ·  Dec 7, 2022

17. Ability to purchase just 1 license for Network Discovery

    169 votes

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    8 comments  ·  Ideas and Feedback » Network Discovery  ·  Delete…  ·  Admin →
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    Morten Lindegaard supported this idea  ·  Dec 7, 2022

18. Multi-Site Support

    298 votes

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    13 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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    Morten Lindegaard supported this idea  ·  Dec 7, 2022

19. Ability to archive retired devices

    317 votes

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    3 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Under Review  ·  Gil Givoni responded

    Hi,

    We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

    We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

    
    

    Best regards,

    The Atera Team

    
    

    Morten Lindegaard supported this idea  ·  Dec 7, 2022

20. Dark Mode

    1,901 votes

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    118 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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    Future Consideration  ·  Gil Givoni responded

    Hi,

    Thank you for your valuable suggestion. While we won't be implementing this idea in the immediate future, it has been added to our list for future consideration.

    We continuously review user feedback to inform our development priorities, so your idea remains on our radar.

    
    

    Best regards,

    The Atera Team

    
    

    Morten Lindegaard supported this idea  ·  Dec 7, 2022