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43 results found

  1. Atera Dark Mode

    1,688 votes

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    Under Review  ·  90 comments  ·  Ideas and Feedback » User Interface  ·  Admin →
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    Joshua Smith supported this idea  · 

  2. Allow for customization of columns on ticketing screen

    290 votes

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    39 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Joshua Smith supported this idea  · 

  3. The ability to select/unselect column in the Timesheet Report

    16 votes

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    2 comments  ·  Ideas and Feedback » Reports  ·  Admin →
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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Joshua Smith shared this idea  · 

  4. Daily Technician Time Report Broken down by agent

    21 votes

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    2 comments  ·  Ideas and Feedback » Reports  ·  Admin →
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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Joshua Smith supported this idea  · 

  5. Chat availability hours

    77 votes

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    Under Review  ·  1 comment  ·  Ideas and Feedback » PSA Tools  ·  Admin →
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    Joshua Smith supported this idea  · 

  6. Multi-Site Support

    288 votes

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    Under Review  ·  13 comments  ·  Ideas and Feedback » Admin & Core  ·  Admin →
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    Joshua Smith supported this idea  · 

  7. Documentation Management

    1,224 votes

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    Under Review  ·  21 comments  ·  Ideas and Feedback » PSA Tools  ·  Admin →
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    Joshua Smith supported this idea  · 

  8. Mobile App Improvements

    714 votes

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    Planned  ·  37 comments  ·  Ideas and Feedback » Mobile App  ·  Admin →
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    Joshua Smith supported this idea  · 

  9. DNS Addresses show under IP Address for Device

    16 votes

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    0 comments  ·  Ideas and Feedback » Devices  ·  Admin →
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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Joshua Smith supported this idea  · 

  10. Add Product dropdown option on Contracts

    11 votes

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    0 comments  ·  Ideas and Feedback » Customers  ·  Admin →
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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Joshua Smith supported this idea  · 

  11. set time out for repeating alerts

    17 votes

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    1 comment  ·  Ideas and Feedback » Alerts  ·  Admin →
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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Joshua Smith supported this idea  · 

  12. Complex rules for alerts generation

    176 votes

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    Under Review  ·  8 comments  ·  Ideas and Feedback » Alerts  ·  Admin →
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    Joshua Smith supported this idea  · 

  13. multiple thresholds

    21 votes

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    2 comments  ·  Ideas and Feedback » Agent  ·  Admin →
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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Joshua Smith supported this idea  · 

  14. Merge Agents

    158 votes

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    5 comments  ·  Ideas and Feedback » Agent  ·  Admin →
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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Joshua Smith supported this idea  · 

  15. Add ability to remove technicians

    125 votes

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    7 comments  ·  Ideas and Feedback » Admin & Core  ·  Admin →
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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Joshua Smith supported this idea  · 

  16. open an attachment rather than having to download each time.

    133 votes

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    3 comments  ·  Ideas and Feedback » Admin & Core  ·  Admin →
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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Joshua Smith supported this idea  · 

  17. Enable to sync SNMP and TCP device to IT-Glue

    27 votes

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    2 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Joshua Smith supported this idea  · 

  18. Integration with Direct messages systems

    823 votes

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    60 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    Under Review  ·  AdminYakov Gorbulsky (Product Manager, Atera) responded

    Hey all,


    We're currently designing an integration of Microsoft Teams with Atera.

    We'd love to hear what are your expectations from such an integration.

    Please answer this 1-minute survey if you'd like to provide your feedback.


    Looking forward to hearing your thoughts.


    Thank you,

    Yakov Gorbulsky | Product Manager

  19. SNMP: MIB import instead of manual OID typing

    1,011 votes

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    22 comments  ·  Ideas and Feedback » Devices  ·  Admin →
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  20. Search bar enhancements

    285 votes

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    Planned  ·  16 comments  ·  Ideas and Feedback » Admin & Core  ·  Admin →
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