Settings and activity

40 results found

1. The ability to select/unselect column in the Timesheet Report

   16 votes

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   2 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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   Joshua Smith shared this idea  ·  Aug 17, 2021

2. Daily Technician Time Report Broken down by agent

   22 votes

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   2 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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   Joshua Smith supported this idea  ·  Aug 17, 2021

3. Chat availability hours

   79 votes

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   1 comment  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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   Joshua Smith supported this idea  ·  Aug 17, 2021

4. Multi-Site Support

   298 votes

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   13 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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   Joshua Smith supported this idea  ·  Aug 17, 2021

5. Documentation Management

   1,256 votes

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   22 comments  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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   Joshua Smith supported this idea  ·  Aug 17, 2021

6. Mobile App Improvements

   748 votes

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   Planned  ·  40 comments  ·  Ideas and Feedback » Mobile App  ·  Delete…  ·  Admin →
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   Joshua Smith supported this idea  ·  Aug 17, 2021

7. Advanced IP Address Info (consolidated)

   173 votes

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   16 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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   Joshua Smith supported this idea  ·  Aug 17, 2021

8. Add Product dropdown option on Contracts

   11 votes

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   0 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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   Joshua Smith supported this idea  ·  Aug 17, 2021

9. set time out for repeating alerts

   18 votes

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   1 comment  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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   Joshua Smith supported this idea  ·  Aug 17, 2021

10. Complex rules for alerts generation

    179 votes

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    9 comments  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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    Joshua Smith supported this idea  ·  Aug 17, 2021

11. multiple thresholds

    22 votes

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    2 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Joshua Smith supported this idea  ·  Aug 17, 2021

12. Merge Agents

    172 votes

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    6 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Joshua Smith supported this idea  ·  Aug 17, 2021

13. Add ability to remove technicians

    130 votes

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    7 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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    Joshua Smith supported this idea  ·  Aug 17, 2021

14. Enable to sync SNMP and TCP device to IT-Glue

    30 votes

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    2 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Joshua Smith supported this idea  ·  Aug 17, 2021

15. Integration with Direct messages systems

    849 votes

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    62 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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16. SNMP: MIB import instead of manual OID typing

    1,037 votes

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    28 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminDima Lukyanenko (Technical Product Marketing Manager, Atera) responded

    Hi,

    We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

    We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

    Best regards,

    The Atera Team

17. Search bar enhancements

    298 votes

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    17 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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    Planned  ·  AdminDima Lukyanenko (Technical Product Marketing Manager, Atera) responded

    Hi,

    We appreciate your contribution and will keep you informed about the progress and expected release date, as well as here in the portal. We're honing the search engine (backend).

    You can also follow this in our Pubic Roadmap.

    Best regards,

    The Atera Team

    
    

18. Office 365 Integration

    1,589 votes

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    62 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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19. Mobile Device Management

    2,306 votes

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    87 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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    Future Consideration  ·  Gil Givoni responded

    Hi,

    Thank you for your valuable suggestion. We recognize this is an important request in IT, however we won't be implementing this idea in the immediate future, it has been added to our list for future consideration.

    We continuously review user feedback to inform our development priorities, so your idea remains on our radar.

    
    

    Best regards,

    The Atera Team

20. Improved Billing

    279 votes

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    52 comments  ·  Ideas and Feedback » Billing  ·  Delete…  ·  Admin →
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