Settings and activity

114 results found

1. Approve scripts before executing

   35 votes

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   0 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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   Aaron Elliott supported this idea  ·  Oct 25, 2021

2. Add ability to remove technicians

   130 votes

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   7 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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   Aaron Elliott supported this idea  ·  Oct 25, 2021

3. Remote Support from Linux

   148 votes

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   11 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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   Aaron Elliott supported this idea  ·  Oct 25, 2021

4. not include date in device search

   1 vote

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   0 comments  ·  Ideas and Feedback » Devices  ·  Edit…  ·  Delete…  ·  Admin →
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   Aaron Elliott shared this idea  ·  Oct 25, 2021

5. White label agent name

   164 votes

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   8 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Aaron Elliott supported this idea  ·  Oct 15, 2021

6. Privacy Mode for Clients

   19 votes

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   3 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Delete…  ·  Admin →
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   Aaron Elliott supported this idea  ·  Oct 15, 2021

7. Remote Desktop Server multi-user support for the Helpdesk agent.

   33 votes

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   0 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Delete…  ·  Admin →
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   Aaron Elliott supported this idea  ·  Oct 15, 2021

8. Splashtop Hidden Remote Access

   48 votes

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   3 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Aaron Elliott supported this idea  ·  Oct 15, 2021

9. Devices Tab

   102 votes

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   0 comments  ·  Ideas and Feedback » Mobile App  ·  Delete…  ·  Admin →
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   Aaron Elliott supported this idea  ·  Oct 15, 2021

10. Screenshots

    59 votes

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    5 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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    Aaron Elliott supported this idea  ·  Oct 15, 2021

11. SNMP: MIB import instead of manual OID typing

    1,037 votes

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    28 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminDima Lukyanenko (Technical Product Marketing Manager, Atera) responded

    Hi,

    We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

    We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

    Best regards,

    The Atera Team

    Aaron Elliott supported this idea  ·  Oct 15, 2021

12. Edit Ticket Notes

    250 votes

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    26 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Aaron Elliott supported this idea  ·  Oct 15, 2021

13. Allow for customization of columns on ticketing screen

    352 votes

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    43 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Aaron Elliott supported this idea  ·  Oct 15, 2021

14. Project Ticket

    245 votes

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    7 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Aaron Elliott supported this idea  ·  Oct 15, 2021

15. Option to Download all Agent Installers at once

    16 votes

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    1 comment  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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    Aaron Elliott supported this idea  ·  Oct 15, 2021

16. Color-coded Scheduled tasks dashboard / Calendar

    39 votes

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    2 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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    Aaron Elliott supported this idea  ·  Oct 15, 2021

17. Revamped Helpdesk Agent

    343 votes

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    57 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Delete…  ·  Admin →
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    Aaron Elliott commented  ·  Sep 13, 2021  ·  Edit…  ·  Delete…

    eliminate the confirmation token. I'm not even sure what that is to be honest. A right-click, create ticket should be all there is to it.

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    Aaron Elliott commented  ·  Aug 20, 2021  ·  Edit…  ·  Delete…

    Need to be able to open a ticket EASILY from the agent. Labtech pops up what looks like an email, which most users are familiar with. When they hit send, it sends along machine information.

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18. Full Quickbooks Desktop Integration

    12 votes

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    0 comments  ·  Ideas and Feedback » Billing  ·  Delete…  ·  Admin →
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    Aaron Elliott supported this idea  ·  Aug 29, 2021

19. Add cost price on contract.

    11 votes

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    0 comments  ·  Ideas and Feedback » Billing  ·  Delete…  ·  Admin →
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    Aaron Elliott supported this idea  ·  Aug 29, 2021

20. Quoting

    82 votes

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    2 comments  ·  Ideas and Feedback » Billing  ·  Delete…  ·  Admin →
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    Aaron Elliott supported this idea  ·  Aug 29, 2021