Settings and activity

112 results found

1. Add ability to remove technicians

   130 votes

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   7 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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   Aaron Elliott supported this idea  ·  Oct 25, 2021

2. Remote Support from Linux

   149 votes

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   11 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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   Aaron Elliott supported this idea  ·  Oct 25, 2021

3. not include date in device search

   1 vote

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   0 comments  ·  Ideas and Feedback » Devices  ·  Edit…  ·  Delete…  ·  Admin →
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   Aaron Elliott shared this idea  ·  Oct 25, 2021

4. White label agent name

   165 votes

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   8 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Aaron Elliott supported this idea  ·  Oct 15, 2021

5. Privacy Mode for Clients

   19 votes

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   3 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Delete…  ·  Admin →
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   Aaron Elliott supported this idea  ·  Oct 15, 2021

6. Remote Desktop Server multi-user support for the Helpdesk agent.

   33 votes

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   0 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Delete…  ·  Admin →
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   Aaron Elliott supported this idea  ·  Oct 15, 2021

7. Splashtop Hidden Remote Access

   49 votes

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   3 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Aaron Elliott supported this idea  ·  Oct 15, 2021

8. Devices Tab

   102 votes

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   0 comments  ·  Ideas and Feedback » Mobile App  ·  Delete…  ·  Admin →
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   Aaron Elliott supported this idea  ·  Oct 15, 2021

9. Screenshots

   59 votes

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   5 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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   Aaron Elliott supported this idea  ·  Oct 15, 2021

10. Edit Ticket Notes

    298 votes

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    41 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Aaron Elliott supported this idea  ·  Oct 15, 2021

11. Allow for customization of columns on ticketing screen

    357 votes

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    43 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Aaron Elliott supported this idea  ·  Oct 15, 2021

12. Project Ticket

    248 votes

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    8 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Aaron Elliott supported this idea  ·  Oct 15, 2021

13. Option to Download all Agent Installers at once

    16 votes

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    1 comment  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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    Aaron Elliott supported this idea  ·  Oct 15, 2021

14. Color-coded Scheduled tasks dashboard / Calendar

    40 votes

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    2 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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    Aaron Elliott supported this idea  ·  Oct 15, 2021

15. Revamped Helpdesk Agent

    346 votes

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    57 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Delete…  ·  Admin →
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    Aaron Elliott commented  ·  Sep 13, 2021  ·  Edit…  ·  Delete…

    eliminate the confirmation token. I'm not even sure what that is to be honest. A right-click, create ticket should be all there is to it.

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    Aaron Elliott commented  ·  Aug 20, 2021  ·  Edit…  ·  Delete…

    Need to be able to open a ticket EASILY from the agent. Labtech pops up what looks like an email, which most users are familiar with. When they hit send, it sends along machine information.

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16. Full Quickbooks Desktop Integration

    12 votes

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    0 comments  ·  Ideas and Feedback » Billing  ·  Delete…  ·  Admin →
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    Aaron Elliott supported this idea  ·  Aug 29, 2021

17. Add cost price on contract.

    11 votes

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    0 comments  ·  Ideas and Feedback » Billing  ·  Delete…  ·  Admin →
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    Aaron Elliott supported this idea  ·  Aug 29, 2021

18. Quoting

    83 votes

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    2 comments  ·  Ideas and Feedback » Billing  ·  Delete…  ·  Admin →
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    Aaron Elliott supported this idea  ·  Aug 29, 2021

19. non technical staff

    23 votes

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    5 comments  ·  Ideas and Feedback » Roles and Permissions  ·  Delete…  ·  Admin →
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    Aaron Elliott shared this idea  ·  Aug 29, 2021

20. cancel file transfer

    8 votes

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    0 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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    Aaron Elliott shared this idea  ·  Aug 28, 2021