Settings and activity

116 results found

1. Approve scripts before executing

   35 votes

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   0 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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   Aaron Elliott supported this idea  ·  Oct 25, 2021

2. Customize sent from address for emails

   62 votes

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   8 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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   Aaron Elliott supported this idea  ·  Oct 25, 2021

3. Add ability to remove technicians

   129 votes

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   7 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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   Aaron Elliott supported this idea  ·  Oct 25, 2021

4. Remote Support from Linux

   148 votes

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   11 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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   Aaron Elliott supported this idea  ·  Oct 25, 2021

5. not include date in device search

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   0 comments  ·  Ideas and Feedback » Devices  ·  Edit…  ·  Delete…  ·  Admin →
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   Aaron Elliott shared this idea  ·  Oct 25, 2021

6. White label agent name

   162 votes

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   7 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Aaron Elliott supported this idea  ·  Oct 15, 2021

7. Privacy Mode for Clients

   19 votes

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   3 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Delete…  ·  Admin →
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   Aaron Elliott supported this idea  ·  Oct 15, 2021

8. Remote Desktop Server multi-user support for the Helpdesk agent.

   33 votes

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   0 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Delete…  ·  Admin →
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   Aaron Elliott supported this idea  ·  Oct 15, 2021

9. Splashtop Hidden Remote Access

   47 votes

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   3 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Aaron Elliott supported this idea  ·  Oct 15, 2021

10. Devices Tab

    102 votes

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    0 comments  ·  Ideas and Feedback » Mobile App  ·  Delete…  ·  Admin →
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    Aaron Elliott supported this idea  ·  Oct 15, 2021

11. Screenshots

    59 votes

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    5 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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    Aaron Elliott supported this idea  ·  Oct 15, 2021

12. SNMP: MIB import instead of manual OID typing

    1,031 votes

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    24 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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    Aaron Elliott supported this idea  ·  Oct 15, 2021

13. Alert Tickets

    35 votes

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    5 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Aaron Elliott supported this idea  ·  Oct 15, 2021

14. Edit Ticket Notes

    249 votes

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    26 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Aaron Elliott supported this idea  ·  Oct 15, 2021

15. Allow for customization of columns on ticketing screen

    349 votes

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    43 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Aaron Elliott supported this idea  ·  Oct 15, 2021

16. Project Ticket

    243 votes

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    7 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Aaron Elliott supported this idea  ·  Oct 15, 2021

17. Option to Download all Agent Installers at once

    16 votes

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    1 comment  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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    Aaron Elliott supported this idea  ·  Oct 15, 2021

18. calendar dashboard

    39 votes

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    2 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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    Aaron Elliott supported this idea  ·  Oct 15, 2021

19. Revamped Helpdesk Agent

    342 votes

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    56 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Delete…  ·  Admin →
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    Aaron Elliott commented  ·  Sep 13, 2021  ·  Edit…  ·  Delete…

    eliminate the confirmation token. I'm not even sure what that is to be honest. A right-click, create ticket should be all there is to it.

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    Aaron Elliott commented  ·  Aug 20, 2021  ·  Edit…  ·  Delete…

    Need to be able to open a ticket EASILY from the agent. Labtech pops up what looks like an email, which most users are familiar with. When they hit send, it sends along machine information.

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20. Full Quickbooks Desktop Integration

    12 votes

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    0 comments  ·  Ideas and Feedback » Billing  ·  Delete…  ·  Admin →
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    Aaron Elliott supported this idea  ·  Aug 29, 2021