126 results found
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Ability to turn off the log-in page for the customer portal
Option to allow anyone to submit a ticket through the portal without signing in. Just get them to select their parent organisation (customer)
1 vote -
Customer account creation
Allow a customer to create a portal account if their email domain is registered to a customer profile. At the moment the technician needs to do this.
1 vote -
On create new customer, Make skip and create button the same colour as the create button
It's not obvious when you hit the optional create contact option when creating the customer how to create and skip.
Make the create and skip button a different colour.4 votesNice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
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additional information in customer portal
The ability to add any or all headings under a customer into their portal for DR in case IT support team is unreachable for a certain length of time
3 votes -
Obtain SP 800-171 Compliance
Virtually all companies that deal with the US government are required to obtain SP 800-171 compliance and must ensure that any Controlled Unclassified Information (CUI) stored on 3rd party platforms are also SP 800-171 compliant. Gaining this would allow a lot of companies that deal with government/military to use your RMM tools.
2 votes -
2 votes
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