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784 results found

  1. No CC on Tickets created in Portal

    Guys how can an RMM this advance "NOT" have the simple ability to CC other user when creating a ticket in the portal??? this is basic stuff Why should anyone one have to ask for this? Atera is head and shoulders above the others but the guys over at Ninja are poking fun at you for this.

    Very embarrassing!

    Please fix ASAP it's not hard!

    1 vote

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  2. Linkable Images

    Allow users to create linkable images like Facebook, LinkedIn, or Twitter.

    1 vote

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  3. An alert in the ticket if someone in the chain removes CC in users

    If we have a ticket with 10 people CC, It would be externally helpful if when someone in that chain replays without CC in everyone that an icon appears on the replay or if the replay is a different colour

    1 vote

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  4. BUG - Ticket disapear when the contact affected is suppress

    BUG - Ticket disapear when the contact affected is suppress

    1 vote

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