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277 results found

  1. Have the possibility of making Wmi queries to retrieve information on client workstations in order to monitor software installed on the workstations (example delay before expiration and/or active real-time protection for Fsecure solutions)

    1 vote

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  2. Ability to ignore a certain event ID or disable alerting on it. We have certain hardware that throws emergency event IDs but are informational only. These happen on reboot so we get a ton of alerts a day with an event that is of no concern. I would like to be able to flag it to be ignored or auto closed without email alert.

    3 votes

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  3. Set an alert schedule for different customers/The ability to automatically snooze alerts for certain periods of time each day.

    This has been a slight issue for us due to patch management causing high CPU and Memory usage alerts to be created so we get lots of alerts overnight.
    It would be nice to be able to snooze these for particular customers but to be able to do it automatically or on a schedule.

    14 votes

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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

  4. Please allow changing from Celsius to Fahrenheit for alert thresholds

    12 votes

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  5. Sometimes the Public IP Address change in some Computer/Server and its important to trigger an accion. An alert for changes on Public IP Addres will be very helpful.

    2 votes

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  6. Detect services configured to "Automatic" or "Automatic (Delayed Start)" (agents already detect services and states), expanding on this to combine alert capability when one of the applicable detected services state is "Stopped" or "Stopping" (i.e. not running).

    3 votes

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  7. Hello,

    I have some Event viewer Tresolds. Iám missing 2 thinks here:

    1. Overruling the message with a understanding on instead of a copy of the event.
    2. If its Information i wont get a email notice, maybe to overrule it so it will email within the thresold rule? (Like inserting a USB)

    Guy

    1 vote

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  8. I only get notices when devices go offline, and I have to check the status only to find out they are back online. Is there a way to get a notice that the offline condition doesn't exist anymore?

    To simplify it, Monitored Agent Goes Offline (state created). Devices comes back online (Online state active again, re-alert device is back on).

    This would help me not have to urgently jump into Dashboard or App trying to figure out what happened only to see it was a user restart or ISP outage.

    7 votes

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  9. Hard disk usage: multiple alerts until it is resolved. and then if it goes back under the threshold, it sends another alerts = that is not good.

    2 votes

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  10. Improve email alerting. The ability to have more granular alerting on a per customer basis. The ability to email difference email addresses for a customer or even further and for a individual alert.

    5 votes

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  11. Set a time put for a repeating triger to send additional alerts

    18 votes

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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

  12. Atera currently shows time stamps for alerts like "3 hours ago" If I am trying to look through an event log on a device to find the cause of that alert I need to know the actual time that atera logged the issue, not some vague time 3 hours ago.

    19 votes

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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

  13. When we onboard new systems, we typically want to make sure certain items have been configured (such as the Remote Desktop port changed from the default settings of 3389). It would be nice if we could create an alert based on a value in the registry. That way we could check if the default port has been changed after a new machine has been set up or if it is still using the default port. An alert would be triggered if it didn't match the particular value and a ticket could be created.

    7 votes

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  14. Hello,

    we would like to be able to set alerts for when a PC goes offline to receive Email Alerts.

    1 vote

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  15. Auto create tickets from Alerts.
    Would like to raise a ticket from a low disk space alert and send the user a guide on who to fix without technician interaction.

    2 votes

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  16. Get backup info. If there is an issue with a back up, to be able to get alerts. right now we don't have info

    1 vote

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  17. Customized interval for Threshold exceeded alerts as with current setting it will send emails in every 10 minutes if a threshold exceeded and which can create floods of emails with such notifications .

    Looking for an option to increase this time from 10 minutes to a higher value or to have a customize option to increase this value

    2 votes

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  18. The ability to send alerts to the customer So they are kept in the loop aswell.

    1 vote

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  19. Customize the amount of time
    Mass pausing for devices
    Pausing based on Automation profiles

    13 votes

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    2 comments  ·  Alerts  ·  Admin →
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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

  20. Avoir la possibilité de faire des interrogations Wmi pour récupérer information sur les postes clients afin de surveiller des logiciels installés sur les postes ( exemple délai avant expiration et/ou protection en temps réel active pour les solutions Fsecure)

    2 votes

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