Ideas and Feedback

Ideas and Feedback

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  1. Auto create tickets from Alerts.
    Would like to raise a ticket from a low disk space alert and send the user a guide on who to fix without technician interaction.

    1 vote

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  2. Please allow changing from Celsius to Fahrenheit for alert thresholds

    5 votes

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  3. It would be great if we can add a custom threshold with:
    - category: event application
    - alert severity: current listbox is ok
    + Level: listbox "error, warning, information, audit success, audit failure"
    + keyword filter (present or exclude)

    Thanks a lot :-)
    + EventID
    + Source

    7 votes

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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

  4. It would be very useful to create an alert after running a script automatically, so that you can check a lot more with alerts

    3 votes

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    • Threshold alerts for Disk - All the other alerts have "time period" for delay but for Disk there isn't. Important to have for example delay of 10 mins or else we have to remove it by hand and it takes a lot of time.
    1 vote

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  5. Customized interval for Threshold exceeded alerts as with current setting it will send emails in every 10 minutes if a threshold exceeded and which can create floods of emails with such notifications .

    Looking for an option to increase this time from 10 minutes to a higher value or to have a customize option to increase this value

    1 vote

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  6. Customize the amount of time
    Mass pausing for devices
    Pausing based on Automation profiles

    8 votes

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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

  7. Need the ability to upload a new sound for alert notifications.

    1 vote

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  8. Avoir la possibilité de faire des interrogations Wmi pour récupérer information sur les postes clients afin de surveiller des logiciels installés sur les postes ( exemple délai avant expiration et/ou protection en temps réel active pour les solutions Fsecure)

    1 vote

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  9. Detect services configured to "Automatic" or "Automatic (Delayed Start)" (agents already detect services and states), expanding on this to combine alert capability when one of the applicable detected services state is "Stopped" or "Stopping" (i.e. not running).

    1 vote

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  10. Possibilité de crée des alertes personnalisées sur un client et ou un agent en particulier. Avec possibilité de pouvoir mettre l'alerte en différé et de recevoir un mail selon comment nous l'avons programmé.

    1 vote

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  11. Received alerts every 10 minutes if problem hasn't been resolve.

    1 vote

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  12. I only get notices when devices go offline, and I have to check the status only to find out they are back online. Is there a way to get a notice that the offline condition doesn't exist anymore?

    To simplify it, Monitored Agent Goes Offline (state created). Devices comes back online (Online state active again, re-alert device is back on).

    This would help me not have to urgently jump into Dashboard or App trying to figure out what happened only to see it was a user restart or ISP outage.

    3 votes

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  13. Would be nice if you could select the devices that you want alerts from instead of all the devices, like if you have servers and desktops mixed and you only want alerts from the servers to select only them to send out alerts for going offline etc.

    2 votes

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  14. Fix all alerts by allowing to create a filter to filter out stuff that is SPAMMING. Everyone should be monitoring software install and uninstall but your implementation is so SPAMMY is unusable.. such a waste of time when a few lines of code could fix it.. you know it's a problem, fix it.

    2 votes

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  15. threshold warning when Network Bandwidth / cpu usage / memory usage goes below a set threshold and not only when it goes above said threshold.

    for devices that are meant to be constantly running and we need to be alerted if they crash to go in and solve the issue.

    1 vote

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    Nice! The feature you requested is being
    reviewed by our product team. We’ll keep an
    eye on the number of votes, and let you know if
    a decision is reached to implement. Thank you
    for being a partner in our process!

  16. Ability to ignore a certain event ID or disable alerting on it. We have certain hardware that throws emergency event IDs but are informational only. These happen on reboot so we get a ton of alerts a day with an event that is of no concern. I would like to be able to flag it to be ignored or auto closed without email alert.

    1 vote

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  17. Ability to monitor user profile disk. With our customers, user terminal server, rather than them use their C drive, each user gets allocated a disk, 5GB and then that they can log into use diff terminal server. Would like to be able to set up some alerts

    1 vote

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  18. It would be handy if there was an option for sending out emails for Informational alerts.

    1 vote

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  19. We can setup custom alerts for Event ID in thresholds. The problem is that when setting up the alert, the level has to match what is in the windows log. For example if we setup an alert for the Event ID 4672 for a user being granted admin rights. In the event viewer the level is "informational" so we have to setup the alert in the threshold as informational to match. It would be great if we could assign the Atera alert to Warning instead of informational. That would let us have that red flag warning that they may be…

    1 vote

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