Ticket Form Filtering & Access Control
We need the ability to filter tickets by Ticket Form on the Tickets page, as well as display Ticket Form as a column.
We also need form-level user access/visibility controls, so administrators can choose which users or groups can see and use each ticket form.
Some forms are intended only for IT, such as incident or sanitization forms, while others are intended only for HR, such as onboarding and offboarding forms.
Having every ticket form visible to every user is confusing, cluttered, and impractical, especially as the number of forms grows.
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Anes debbar
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