List all customers and their total devices on one report
Currently we can go to REPORTS, AUDITOR and use the drop down list for each customer to see their total devices. A report that displays all the customers and their corresponding device totals is needed to provide to accounting to verify we are billing them properly. Thank you!
Alert User
shared this idea
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Ilja Zolotnikov
commented
So far getting this information needs manual filtering of the manually downloaded "All devices" file. It is crucial to have a report which can just print all the device counts per customer in the whole atera environment.
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tech beyond
commented
I would also like to see the breakdown of the devices,Hyper-Vs, Servers, and workstations per customer.
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Sean McDonald
commented
Also requiring this feature. Currently spending ~12 hours reconciling inventory due to the need to download each individual auditor report for each customer > copy and paste data into singular spreadsheet > sort and filter > convert to .csv > upload to inventory management database > reconcile records > notify customers of completion.
API calls currently do not allow me to easily pull all of the information that the Auditor report has (which I need). So a process that "could" be entirely automated, is extremely manual.
Either let us pull all of the information from the auditor report via API, enable "All customers" in the Auditor report, OR give us some sort of inventory management system that is easily exportable so that we can give that to our customers?