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Selecting and Copying the Ticket Title Including the Ticket Number from the Header in a Ticket

In the old interface, the ticket title including the ticket number could be easily selected and copied. In the new interface, this no longer works because the title becomes editable. This is a MAJOR ANNOYANCE as we now have to copy everything twice and then edit it for our ERP system. The time required has increased by a factor of 3-4.

Please fix or address this bug/feature request.

1 vote

Marcus Lehrmann Internetservice shared this idea · Jun 3, 2024 · Report… · Admin →

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Selecting and Copying the Ticket Title Including the Ticket Number from the Header in a Ticket

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