Batch Resolution Feature for Multiple Tickets
I would like to propose a feature that addresses a common issue encountered during maintenance periods. Currently, when multiple alerts are triggered, they generate individual tickets. This can become cumbersome to manage, especially when resolving these alerts.
The feature I envision would allow users to batch resolve multiple tickets. This would not only streamline the process of resolving tickets but also enable us to add a resolution note simultaneously across all selected tickets.
Implementing this feature would significantly improve efficiency and reduce the time spent on ticket management during high-alert situations.
1
vote
Valtteri Vehviläinen
shared this idea