Have switched from LogicMonitor and we have multiple accounts for multiple MSPs. Would like to request these features if not already requested or considered.

1. Alert Frequency - Ability to set the frequency of the alerting. This is extremely useful if you sleep through a few alerts.
2. The ability to Acknowledge alerts for alerts that could wait some time.
3. The ability to set alerts as Standard Down Time with a number value in hours (i.e. SDT 4). This would suppress the alerts for 4 hours.