Ticket Rows too large on screen, need a way to customise layout
Size of the row that each individual ticket takes up is too big, can only fit about 8 tickets on a 1080p screen
it still manages to also cut off the title when its too long though!
need a way to change the layout of the ticket
Hi,
We're excited to inform you that the feature you suggested has been implemented and is now being gradually rolled out to all users. If you don't see the new UI in your Admin console, please wait several days until the new feature rollout is complete.
Screenshot is attached.
Thank you for helping us improve Atera!
Best regards,
The Atera Team
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DeAnna Birdsall
commented
Ticket Summary screen
a) Everything is far too large, some of us don't have high resolution monitors. Please make the info fit for a 1900x1200 display resolution.
b) there are items here that we DO NOT WANT to see, such as:
CoPilot and SLA. Please let us customize columns on this screen