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- Ideas and Feedback 4,975 ideas

API Create Ticket from AgentID

You should be able to create a ticket via the API with only a Agent ID or name.

If I am running a script and want to create a ticket from the agent, we should be able to attach an agent and ignore the user field information.
The User information should be relatable from the agent in Atera automatically.

1 vote

Stephen Schillinger shared this idea · Aug 10, 2023 · Report… · Admin →

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