contract and license management
One of the primary challenges in IT management revolves around tracking and managing renewal anniversary dates for licenses, certificates, and contracts. Each of these entities possesses individual renewal dates, which can be handled either through automation or manual intervention. The manual approach involves contacting specific vendors to address the renewal of services or licenses.
To address this issue effectively, it would be highly beneficial to have a dedicated module within the Atera. This module would allow the storage of all contract and license details, including attachments, renewal dates, vendor contact details and quantities. Additionally, it should offer a calendar feature and notification system to set up reminders for IT managers regarding upcoming renewals. Ideally, the module should also provide a monthly calendar overview, enabling a clear understanding of which renewals are due in a given period.
This requirement arose during our ISO 27001 Audit, where we discovered that our current approach relies on a legacy Excel document for tracking costs, renewal timelines, quantities, and vendor contact details. To enhance efficiency and professionalism, adopting a comprehensive contract and license management solution is necessary.