Hi Atera-Team,

this ticket is not an improvement request but more a question about the handling of tickets in uservoice.
I spent a lot of time to find out what is currently raised as a ticket in your queue to create my own requests.
During my investigation I saw a lot of duplicates, already closed cases or information which has been splitted into multiple tickets.
This makes it very hard for me to vote for the correct call.

Are you reviewing these cases regularly?
Wouldn't it make sense to pick the duplicated tickets, pick the call with most viewer and merge the information.
Then delete the other tickets.
Also delete tickets which are already fixed. If there is an improvement to handle the "fixed" call then this can be raised/ merged in a new ticket.

Benefit:
- easier for you to keep track
- easier for us (customer) to keep track
- easier for us to vote as there is just one call and that again helps you to see the priority
- easier for us to see the full picture of what is planned, so we can better provide you with use-cases via the comments and you can add it

I think the best example is the request for being able to have a custom domain with SSL for the customer portal.
There are a lot of tickets for this request and I am unsure for which one to vote so I did vote for many.