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- Ideas and Feedback 4,975 ideas

Ticket Generation: Agent or Customer Able To Open Support Ticket From Task Bar

Ticket Generation: Agent or Customer Able To Open Support Ticket From Task Bar

4 votes

Kent Spencer shared this idea · Jul 5, 2022 · Report… · Admin →

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CybrEdge Support commented · November 20, 2023 11:11 AM · Report

Yes, being able to create a ticket by right clicking the agent in the bottom left of your desktop is ideal!

It could be something as simple as sending an email which generates a ticket but this would help alot!

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