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Ticket Generation: Agent or Customer Able To Open Support Ticket From Task Bar

Ticket Generation: Agent or Customer Able To Open Support Ticket From Task Bar

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Kent Spencer shared this idea  ·   ·  Report…  ·  Admin →
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  • CybrEdge Support commented  ·   ·  Report

    Yes, being able to create a ticket by right clicking the agent in the bottom left of your desktop is ideal!

    It could be something as simple as sending an email which generates a ticket but this would help alot!