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- Ideas and Feedback 4,798 ideas

Ticket Snooze

It is possible to schedule a ticket for the future.

It is possible to snooze an alert.

It would be nice to be able to snooze a ticket until a future date -or for a period of time- that way you can get it temporarily out of your queue, but still follow up with the user later.

5 votes

Luke A shared this idea · Feb 28, 2022 · Report… · Admin →

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