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Tickets on Google Calendar formatting

When tickets are sent to Google calendar, if the customer name would be added either in place of or in addition to the Atera ticket number

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Paul Sloan shared this idea  ·   ·  Report…  ·  Admin →
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  • Xavier Pe√±alver commented  ·   ·  Report

    Hi!
    I think this idea got lost over the time but it really interesting and more than one customer could use it.

    Think about a shared calendar, with lots of tickets to work with, but no clue about which customer is involved.
    Neither the admin of that calendar nor the agents that have access to it (and are invited to those events) have the ability to know, in fast view, the customer that they have to attend, visit or help.