creation of tickets for devices/activities not associated to a contact.

performing routine maintenance on servers (that don't have a contact, our own internal servers) like patch application, log file clearing.

or allow a contact to have multiple devices, so they are informed of tickets being opened for main.

I think this would then allow for a report to be run against the device to view all activities performed on the device, for ISO audits etc.

I may be an edge case as I use Atera to manage multiple Data-centres and not desktops of individuals.