638 results found
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Sync Directory Services
Have you considered syncing your directory services with Atera to sync and manage contacts?
What services do you use and what sync capabilities would you like to see in Atera?208 votes -
SaaS Licenses Management
Do you use SaaSOps platforms? Would you like to see an Atera integration? Let us know how you use SaaSOps, whether its for onboarding or offboarding employees, managing licenses and access. Please add anything else on your wish list.
49 votes -
Revamped Helpdesk Agent
What do you think of the current Helpdesk Agent (the Taskbar icon feature on your customers' devices that lets them open and manage tickets)?
How would you improve it and what (if any) features would you add?
Let us know330 votes -
Complex rules for alerts generation
Set your alert rules using logical operators like and/or
175 votes -
Office 365 Integration
What would your perfect Office 365 integration look like?
Let us know what do you think about it.1,500 votes -
Documentation Management
Are you struggling to keep track of your customers info (i.e., files, addresses, passwords)? Interested in a documentation management integration?
1,196 votes -
Employee Onboarding/Offboarding Feature
A feature for onboarding and offboarding your customers employees, including functionalities such as administering permissions.
822 votes -
Mobile Device Management
The ability to monitor mobile devices and tablets.
Please let us know what features you would like to see!2,194 votesHello, Thanks so much for submitting your idea! It’s currently under review by our product team, and should a decision be reached to develop it, we’ll keep you in the loop!
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Atera End-User License
You provide a limited license to your customer for the purposes of enabling some level of IT support or support assistance such as tracking and prioritization
155 votes -
Integration with Direct messages systems
How do you (and your techs) communicate with your customers? Would you like to see any communication integrations added to Atera?
806 votesHey all,
We're currently designing an integration of Microsoft Teams with Atera.
We'd love to hear what are your expectations from such an integration.
Please answer this 1-minute survey if you'd like to provide your feedback.
Looking forward to hearing your thoughts.
Thank you,
Yakov Gorbulsky | Product Manager
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Send system information with Helpdesk Agent support tickets
What attached system information can help you solve support tickets, opened via the Atera Helpdesk Agent, faster? CPU, memory, network info, anything else?
261 votes -
Sophos Integration
An integration with Sophos, a global leader in cyber-security
632 votes -
SentinelOne Integration
An integration with SentinelOne, a global leader in cyber-security
250 votes -
Improved Billing
This is totally open ended. What can we add/improve within invoicing, contracts, billing etc to make your life easier?
270 votes -
Network Discovery: More opportunities
We'll initiate a notification, in real time, whenever the following events occur:
This awesome feature will potentially enable you to earn more!
Do you have additional event examples that can help your business grow?
114 votes -
Network Discovery: Security Audit
We'll scan any given network and asses the security focus on:
Installed Antivirus
- AV 1 (version, last scan)
- ...........
- AV n (version, last scan)
Anti Spyware
Firewall
Open ports (both workstations/servers and SNMP devices)
What would you like to see in addition?
925 votes -
Improved Customized Dashboard
Updating the dashboard to be fully customizable and tailored to individual preferences.
1,510 votes -
Wave Integration
Integration with Wave Invoicing and Accounting
79 votes
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