332 results found
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Use QuickBooks for Service Definitions
I have all of my services configured in QuickBooks Online. When I setup a new contract I select one of the services that exist in QuickBooks. On the QuickBooks Online side of things, I have specified service descriptions that match what is listed on my client contract (the one the client signs, not Atera's concept of a contract). The problem is that when I generate an invoice from Atera and export that to QBO, the service description is overwritten and lists only the service name. So now I have 2 columns on the invoice that both have identical data and…
3 votes -
Integration with telegram app
it would be nice if we could integrate a telegram bot to receive alerts instead of receiving them only via email
3 votes -
Missing IP and Hostname fields in the genericdevice API call
When calling [get /api/v3/devices/genericdevices] the fields IP and HOSTNAME are not included. The information is also not included when calling [get /api/v3/devices/genericdevice/{deviceId}].
When we want to retrieve al list of genericdevice (the most commonly used method for monitoring devices), one of the most important information is the IP address.
Can you please fix this?
Thank you!
3 votes -
TeamViewer integration for MAC OS
I support mainly macOS customers, and I pay for a Teamviewer license. I would like to be able to click on a device in Atera and access it with Teamviewer.
3 votes -
email address to be included in the quickbooks intergration
It is essential that the integration with quickbooks brings across the email contact details for a client as this is where an invoice will be sent via quickbooks. It should also mean that it is easier to then view the main email contact details of the customer on the Atera platform
3 votes -
3 votes
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logmein
We would like to see LogMeIn integration for remote desktop support.
3 votes -
rustdesk
It would be great to have RustDesk as an alternative to Splashtop/AnyDesk/TeamViewer/Screenconnect.
If possible best would be to have the option to also use an onprem rustdesk server.
2 votes -
Rewst.io
It would be nice to have a direct integration with Rewst.io. so all automations from licences, onboarding / offboarding. could be filtered in and out of Atera to keep an overview of what is happening.
2 votes -
The ability for technicians to make MS Teams calls to contacts from within a ticket.
It would be nice to have the ability to make a MS Teams call to the contact within a ticket.
2 votes -
Guardz Add-on
Guardz is an Israeli-based company and can go a long way toward being a turn-key solution for security compliance. It provides fantastic data for Annual Security Risk Assessments and Compliance standards. Would be great if we were able to leverage this through Atera as part of your offering!
2 votes -
Ticketing
Freshdesk Integration or features like that
2 votes -
Integration with ClickUP
Integration with ClickUP
2 votes -
Integration of Innovaphone myApps telephonie.
Integration of Innovaphone myApps telephonie.
2 votes -
API Feature
Is it possible to allow the current API ton include Serial Number, Device Manufacturer, or Device Model.
2 votes -
Proofpoint integration
Proofpoint integration
2 votes -
choc
The limit on only 5 software installs an hour from Chocolatey package manager is terrible, I often want to install software across a whole lab of computers. With that limit it makes the software deployment tools almost completely useless. There should not be a limit on that at all.
2 votes -
eset for south africa
eset for south africa
2 votes -
Vade Secure integration
Vade Secure integration
2 votes -
Ingram micro Integration
Ingram micro Integration
2 votes
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