Settings and activity
13 results found
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6 votes
Bob Johnson
supported this idea
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30 votes
Hi,
We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.
We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.
Best regards,
The Atera Team
An error occurred while saving the comment -
874 votesBob Johnson
supported this idea
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An error occurred while saving the comment Bob Johnson
commented
All of my users across all sites are in Microsoft 365. Ideally, I would be able to integrate into M365 at the customer level, since not all customers are in the same domain. I would then like to create a template that the end user can fill out to onboard a new user. When received it would wait for my approval. Once approved, it would connect to M365 to create the user account and then respond to the user with the email id and temp pass and then mark the ticket as resolved.
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957 votes
Hi,
We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.
We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.
Best regards,
The Atera Team
Bob Johnson
supported this idea
·
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14 votes
An error occurred while saving the comment Bob Johnson
commented
I had several locations that I support yesterday reach out to ask what was going on with their email. Microsoft had a nationwide outage in the USA that impacted the ability to send and receive emails outside of your own domain. Since I support multiple domains, it would have been ideal to pop a message on every desktop explaining the issue. Ideally, it would need to be a multi-step dismissal process to exit out of the prompt, so they don't just click out of it. Normally, I would communicate such an issue via a Teams channel but that does not work when you are managing 100 different locations with multiple computers each.
Bob Johnson
supported this idea
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16 votes
An error occurred while saving the comment Bob Johnson
commented
I am in the process of onboarding 109 locations, all of which have Dell hardware. The hardware serial number is also the service tag number for support. It is critical that I be able to filter on the serial number from the hardware section from the device list. Especially when I don't know the machine name.
Bob Johnson
supported this idea
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7 votes
Hi,
We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.
We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.
Best regards,
The Atera Team
Bob Johnson
supported this idea
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8 votesBob Johnson
supported this idea
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362 votesBob Johnson
supported this idea
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428 votesBob Johnson
supported this idea
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1,489 votesBob Johnson
supported this idea
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1,907 votes
Hi,
Thank you for your valuable suggestion. While we won't be implementing this idea in the immediate future, it has been added to our list for future consideration.
We continuously review user feedback to inform our development priorities, so your idea remains on our radar.
Best regards,
The Atera Team
An error occurred while saving the comment Bob Johnson
commented
Just migrated to Atera since I am bringing our IT in house from an MSP. I keep telling everyone how great it is while I am staring at the sun. My entire screen is dark except when I am in Atera. I can run a dark mode add on, but they are susceptible to hacks. For the love of my eyes, please do something about this request!
Bob Johnson
supported this idea
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2 votesBob Johnson
supported this idea
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I marked this as not at all important because when a user leaves and I have to put the device back into inventory I perform an M365 AutoPilot reset. When this happens it often assigns a new machine name to the device. I would argue that what would be better for my use case is the ability to change the device name or map a device to another so that the history is retained.