Settings and activity
23 results found
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4 votes
An error occurred while saving the comment 
Bob Johnson
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10 votesBob Johnson
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9 votesBob Johnson
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43 votesBob Johnson
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16 votesBob Johnson
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29 votesBob Johnson
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47 votesBob Johnson
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16 votesBob Johnson
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127 votes
Hi,
Great news! Your idea has been approved and is planned for implementation.
We appreciate your contribution and will keep you informed about the progress and expected release date, as well as here in the portal.
[For major features only–] You can also follow this in our Pubic Roadmap.
Best regards,
The Atera Team
Bob Johnson
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2 votesBob Johnson
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6 votesBob Johnson
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44 votes
Hi,
We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.
We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.
Best regards,
The Atera Team
An error occurred while saving the comment Bob Johnson
commented
I marked this as not at all important because when a user leaves and I have to put the device back into inventory I perform an M365 AutoPilot reset. When this happens it often assigns a new machine name to the device. I would argue that what would be better for my use case is the ability to change the device name or map a device to another so that the history is retained.
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880 votesBob Johnson
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An error occurred while saving the comment Bob Johnson
commented
All of my users across all sites are in Microsoft 365. Ideally, I would be able to integrate into M365 at the customer level, since not all customers are in the same domain. I would then like to create a template that the end user can fill out to onboard a new user. When received it would wait for my approval. Once approved, it would connect to M365 to create the user account and then respond to the user with the email id and temp pass and then mark the ticket as resolved.
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964 votes
Hi,
We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.
We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.
Best regards,
The Atera Team
Bob Johnson
supported this idea
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14 votes
An error occurred while saving the comment Bob Johnson
commented
I had several locations that I support yesterday reach out to ask what was going on with their email. Microsoft had a nationwide outage in the USA that impacted the ability to send and receive emails outside of your own domain. Since I support multiple domains, it would have been ideal to pop a message on every desktop explaining the issue. Ideally, it would need to be a multi-step dismissal process to exit out of the prompt, so they don't just click out of it. Normally, I would communicate such an issue via a Teams channel but that does not work when you are managing 100 different locations with multiple computers each.
Bob Johnson
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19 votes
An error occurred while saving the comment Bob Johnson
commented
I am in the process of onboarding 109 locations, all of which have Dell hardware. The hardware serial number is also the service tag number for support. It is critical that I be able to filter on the serial number from the hardware section from the device list. Especially when I don't know the machine name.
Bob Johnson
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11 votes
Hi,
We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.
We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.
Best regards,
The Atera Team
Bob Johnson
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10 votesBob Johnson
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363 votesBob Johnson
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433 votesBob Johnson
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To be more specific. I would like the ability to call the API to get the bitlocker key for an agent. This will allow for user self service via Teams when they encounter a bitlocker screen on reboot