Settings and activity

60 results found

1. Assign multiple technicians to a ticket

   405 votes

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   16 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Mohammad Anwar supported this idea  ·  Dec 4, 2024

2. Deleting comments

   39 votes

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   2 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Mohammad Anwar supported this idea  ·  Dec 4, 2024

3. Out of Warranty Date on Devices

   75 votes

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   2 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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   Under Review  ·  Gil Givoni responded

   Hi,

   We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

   We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

   
   

   Best regards,

   The Atera Team

   
   

   Mohammad Anwar supported this idea  ·  Dec 4, 2024

4. merging tickets

   63 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Mohammad Anwar supported this idea  ·  Dec 4, 2024

5. Label printing for assett management

   58 votes

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   4 comments  ·  Ideas and Feedback » Asset management  ·  Delete…  ·  Admin →
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   Under Review  ·  Gil Givoni responded

   Hi,

   We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

   We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

   
   

   Best regards,

   The Atera Team

   
   

   Mohammad Anwar supported this idea  ·  Dec 4, 2024

6. Free Dashboard Account

   944 votes

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   28 comments  ·  Ideas and Feedback » Dashboard  ·  Delete…  ·  Admin →
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   Mohammad Anwar supported this idea  ·  Dec 4, 2024

7. Live screenshot of device to see user activity

   425 votes

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   9 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Under Review  ·  Gil Givoni responded

   Hi,

   We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

   We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

   
   

   Best regards,

   The Atera Team

   
   

   Mohammad Anwar supported this idea  ·  Dec 4, 2024

8. Need a report to tell me which devices for a customer are eligable for Windows 11

   422 votes

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   18 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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   Mohammad Anwar supported this idea  ·  Dec 4, 2024

9. Number of Displays

   89 votes

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   1 comment  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Mohammad Anwar supported this idea  ·  Jul 24, 2024

10. Option not to send ticket notification to specific customers or condition "contains not" in ticket automation rules

    4 votes

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    0 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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    Mohammad Anwar supported this idea  ·  Jul 24, 2024

11. Exclude certain IP addresses from scan

    20 votes

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    1 comment  ·  Ideas and Feedback » Network Discovery  ·  Delete…  ·  Admin →
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    Mohammad Anwar supported this idea  ·  Jul 24, 2024

12. Custom Ticket Fields - Hidden Indicator

    4 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Mohammad Anwar supported this idea  ·  Jul 24, 2024

13. Mandatory Follow-up Date Feature for Pending Tickets

    5 votes

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    0 comments  ·  Ideas and Feedback  ·  Delete…  ·  Admin →
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    Mohammad Anwar supported this idea  ·  Jul 24, 2024

14. Device & asset tab within users

    3 votes

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    1 comment  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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    Mohammad Anwar commented  ·  Jul 24, 2024  ·  Edit…  ·  Delete…

    This would also be useful for when HR creates an off boarding ticket. Allows IT to know exactly what was assigned to the user in one place instead of checking different menus.

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    Mohammad Anwar supported this idea  ·  Jul 24, 2024

15. link device to custom asset

    15 votes

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    0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Mohammad Anwar supported this idea  ·  Jul 24, 2024

16. Customer Asset Search

    32 votes

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    3 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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    Mohammad Anwar supported this idea  ·  Jul 24, 2024

17. Asset labels & QR codes

    145 votes

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    6 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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    Mohammad Anwar supported this idea  ·  Jul 24, 2024

18. Asset Management

    9 votes

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    0 comments  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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    Mohammad Anwar supported this idea  ·  Jul 24, 2024

19. https monitoring script

    3 votes

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    0 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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    Mohammad Anwar supported this idea  ·  Jul 24, 2024

20. Merging tickets should merge cc'd recipients

    7 votes

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    0 comments  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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    Mohammad Anwar supported this idea  ·  Jul 24, 2024