Settings and activity

55 results found

1. Number of Displays

   78 votes

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   1 comment  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminProduct Team (Product Team, Atera) responded

   Hello, Thanks so much for submitting your idea! It’s currently under review by our product team, and should a decision be reached to develop it, we’ll keep you in the loop!

   Mohammad Anwar supported this idea  ·  Jul 24, 2024

2. Option not to send ticket notification to specific customers or condition "contains not" in ticket automation rules

   3 votes

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   0 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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   Mohammad Anwar supported this idea  ·  Jul 24, 2024

3. Exclude certain IP addresses from scan

   19 votes

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   1 comment  ·  Ideas and Feedback » Network Discovery  ·  Delete…  ·  Admin →
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   Mohammad Anwar supported this idea  ·  Jul 24, 2024

4. Custom Ticket Fields - Hidden Indicator

   4 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Mohammad Anwar supported this idea  ·  Jul 24, 2024

5. Mandatory Follow-up Date Feature for Pending Tickets

   5 votes

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   0 comments  ·  Ideas and Feedback  ·  Delete…  ·  Admin →
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   Mohammad Anwar supported this idea  ·  Jul 24, 2024

6. Device & asset tab within users

   3 votes

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   1 comment  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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   Mohammad Anwar commented  ·  Jul 24, 2024  ·  Edit…  ·  Delete…

   This would also be useful for when HR creates an off boarding ticket. Allows IT to know exactly what was assigned to the user in one place instead of checking different menus.

   Save Submitting...
   Mohammad Anwar supported this idea  ·  Jul 24, 2024

7. link device to custom asset

   14 votes

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   0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Mohammad Anwar supported this idea  ·  Jul 24, 2024

8. Customer Asset Search

   24 votes

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   2 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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   Mohammad Anwar supported this idea  ·  Jul 24, 2024

9. Asset labels & QR codes

   134 votes

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   6 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminProduct Team (Product Team, Atera) responded

   Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

   Mohammad Anwar supported this idea  ·  Jul 24, 2024

10. Asset Management

    5 votes

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    0 comments  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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    Mohammad Anwar supported this idea  ·  Jul 24, 2024

11. https monitoring script

    3 votes

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    0 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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    Mohammad Anwar supported this idea  ·  Jul 24, 2024

12. Merging tickets should merge cc'd recipients

    7 votes

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    0 comments  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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    Mohammad Anwar supported this idea  ·  Jul 24, 2024

13. Helpdesk agent to be translated in French

    15 votes

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    2 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Delete…  ·  Admin →
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    Mohammad Anwar supported this idea  ·  Jul 24, 2024

14. Atera Agent Version

    6 votes

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    0 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Mohammad Anwar supported this idea  ·  Jul 24, 2024

15. Enable Tab function for powershell and cmd auto-complete

    5 votes

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    0 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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    Mohammad Anwar supported this idea  ·  Jul 24, 2024

16. Private note

    3 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Mohammad Anwar shared this idea  ·  Jul 24, 2024

17. Display CC in Ticket

    7 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Mohammad Anwar supported this idea  ·  Jul 24, 2024

18. Seperation of knowledge base for department

    6 votes

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    0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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    Mohammad Anwar supported this idea  ·  Jul 24, 2024

19. Ticket Template - Improvements

    7 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Mohammad Anwar supported this idea  ·  Jul 24, 2024

20. Enhanced Monitoring and Screen Capture Feature in Atera RMM

    16 votes

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    0 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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    Mohammad Anwar supported this idea  ·  Jul 24, 2024