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53 results found

  1. Allow for customization of columns on ticketing screen

    351 votes

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    43 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Justin Hofland supported this idea  · 

  2. Password Manager

    317 votes

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    5 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Admin →
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    Justin Hofland supported this idea  · 

  3. Update Chocolatey Script to a newer version

    219 votes

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    0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    Justin Hofland supported this idea  · 

  4. Office license type

    479 votes

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    0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    Under Review  ·  Gil Givoni responded

    Hi,

    We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

    We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

    Best regards,

    The Atera Team

    Justin Hofland supported this idea  · 

  5. Live screenshot of device to see user activity

    435 votes

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    9 comments  ·  Ideas and Feedback » Agent  ·  Admin →
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    Under Review  ·  Gil Givoni responded

    Hi,

    We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

    We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

    Best regards,

    The Atera Team

    Justin Hofland supported this idea  · 

  6. Free Dashboard Account

    953 votes

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    30 comments  ·  Ideas and Feedback » Dashboard  ·  Admin →
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    Justin Hofland supported this idea  · 

  7. Allow internal IT departments or customers access their own folder

    2 votes

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    1 comment  ·  Ideas and Feedback » Work From Home  ·  Admin →
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    Justin Hofland commented  · 

    Is a solution for your request to add the customer IT department as an Atera user (yes it is another fee since it is per user but we charge the organization) then in Admin making a group, adding that user to the group and finally granting them access to only their customer? This is what we do for our customers IT department.

  8. Easily find what devices are configured for Work from Home

    15 votes

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    0 comments  ·  Ideas and Feedback » Work From Home  ·  Admin →
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    Justin Hofland supported this idea  · 

  9. Add option for app-based 2FA for Work from Home (instead of only via SMS)

    38 votes

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    1 comment  ·  Ideas and Feedback » Work From Home  ·  Admin →
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    Justin Hofland supported this idea  · 

  10. Work from home activations list

    25 votes

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    2 comments  ·  Ideas and Feedback » Work From Home  ·  Admin →
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    Justin Hofland supported this idea  · 

  11. Work From Home - Branding on landing page

    64 votes

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    4 comments  ·  Ideas and Feedback » Work From Home  ·  Admin →
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    Justin Hofland supported this idea  · 

  12. Ability to quickly see who has Work From Home enabled

    78 votes

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    2 comments  ·  Ideas and Feedback » Work From Home  ·  Admin →
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    Justin Hofland supported this idea  · 

  13. Ability to assign a contact to multiple devices for work from home

    173 votes

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    9 comments  ·  Ideas and Feedback » Work From Home  ·  Admin →
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    Justin Hofland supported this idea  · 

  14. Email technician when they have been @ tagged on an internal note of a ticket

    330 votes

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    9 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Justin Hofland supported this idea  · 

  15. Alert when agent uninstalled

    1,489 votes

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    7 comments  ·  Ideas and Feedback » Agent  ·  Admin →
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    Justin Hofland supported this idea  · 

  16. MS Office Updates

    784 votes

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    2 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Admin →
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    Under Review  ·  Gil Givoni responded

    Hi,

    We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

    We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

    Best regards,

    The Atera Team

    Justin Hofland supported this idea  · 

  17. Ubiquiti Integration

    955 votes

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    8 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    Under Review  ·  Gil Givoni responded

    Hi,

    We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

    We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

    Best regards,

    The Atera Team

    Justin Hofland supported this idea  · 

  18. Display the email address logged into Microsoft office

    2 votes

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    0 comments  ·  Ideas and Feedback » User Interface  ·  Admin →
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    Justin Hofland supported this idea  · 

  19. Microsoft Integrations : 365 / Azure / Defender / Defender for Cloud

    41 votes

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    0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    Justin Hofland supported this idea  · 

  20. Auto CC or BCC Email Addresses on Ticket Replies

    4 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Justin Hofland supported this idea  · 
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