Settings and activity

55 results found

1. Allow for customization of columns on ticketing screen

   345 votes

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   42 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Justin Hofland supported this idea  ·  Apr 30, 2024

2. Password Manager

   314 votes

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   5 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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   Justin Hofland supported this idea  ·  Apr 5, 2024

3. Update Chocolatey Script to a newer version

   215 votes

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   0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Justin Hofland supported this idea  ·  Apr 5, 2024

4. Office license type

   471 votes

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   0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminGil Givoni (Admin, Atera) responded

   Hi,

   We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

   We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

   
   

   Best regards,

   The Atera Team

   
   

   Justin Hofland supported this idea  ·  Apr 5, 2024

5. Live screenshot of device to see user activity

   421 votes

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   9 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminGil Givoni (Admin, Atera) responded

   Hi,

   We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

   We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

   
   

   Best regards,

   The Atera Team

   
   

   Justin Hofland supported this idea  ·  Apr 5, 2024

6. Free Dashboard Account

   942 votes

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   28 comments  ·  Ideas and Feedback » Dashboard  ·  Delete…  ·  Admin →
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   Justin Hofland supported this idea  ·  Apr 5, 2024

7. Allow internal IT departments or customers access their own folder

   2 votes

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   1 comment  ·  Ideas and Feedback » Work From Home  ·  Delete…  ·  Admin →
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   Justin Hofland commented  ·  Apr 5, 2024  ·  Edit…  ·  Delete…

   Is a solution for your request to add the customer IT department as an Atera user (yes it is another fee since it is per user but we charge the organization) then in Admin making a group, adding that user to the group and finally granting them access to only their customer? This is what we do for our customers IT department.

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8. Easily find what devices are configured for Work from Home

   15 votes

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   0 comments  ·  Ideas and Feedback » Work From Home  ·  Delete…  ·  Admin →
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   Justin Hofland supported this idea  ·  Apr 5, 2024

9. Add option for app-based 2FA for Work from Home (instead of only via SMS)

   38 votes

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   1 comment  ·  Ideas and Feedback » Work From Home  ·  Delete…  ·  Admin →
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   Justin Hofland supported this idea  ·  Apr 5, 2024

10. Work from home activations list

    25 votes

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    2 comments  ·  Ideas and Feedback » Work From Home  ·  Delete…  ·  Admin →
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    Justin Hofland supported this idea  ·  Apr 5, 2024

11. Work From Home - Branding on landing page

    64 votes

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    4 comments  ·  Ideas and Feedback » Work From Home  ·  Delete…  ·  Admin →
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    Justin Hofland supported this idea  ·  Apr 5, 2024

12. Ability to quickly see who has Work From Home enabled

    78 votes

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    2 comments  ·  Ideas and Feedback » Work From Home  ·  Delete…  ·  Admin →
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    Justin Hofland supported this idea  ·  Apr 5, 2024

13. Ability to assign a contact to multiple devices for work from home

    171 votes

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    8 comments  ·  Ideas and Feedback » Work From Home  ·  Delete…  ·  Admin →
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    Justin Hofland supported this idea  ·  Apr 5, 2024

14. Reboot

    14 votes

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    0 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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    Justin Hofland supported this idea  ·  Jan 31, 2024

15. Email technician when they have been @ tagged on an internal note of a ticket

    326 votes

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    9 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Justin Hofland supported this idea  ·  Jan 2, 2024

16. Alert when agent uninstalled

    1,483 votes

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    7 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Justin Hofland supported this idea  ·  Jan 2, 2024

17. Hardware inventory

    651 votes

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    9 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminGil Givoni (Admin, Atera) responded

    Hi,

    We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

    We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

    
    

    Best regards,

    The Atera Team

    
    

    Justin Hofland supported this idea  ·  Jan 2, 2024

18. MS Office Updates

    774 votes

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    2 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminGil Givoni (Admin, Atera) responded

    Hi,

    We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

    We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

    
    

    Best regards,

    The Atera Team

    
    

    Justin Hofland supported this idea  ·  Jan 2, 2024

19. Ubiquiti Integration

    934 votes

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    8 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminGil Givoni (Admin, Atera) responded

    Hi,

    We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

    We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

    
    

    Best regards,

    The Atera Team

    
    

    Justin Hofland supported this idea  ·  Jan 2, 2024

20. Display the email address logged into Microsoft office

    2 votes

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    0 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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    Justin Hofland supported this idea  ·  May 1, 2023