Settings and activity

55 results found

1. Allow for customization of columns on ticketing screen

   335 votes

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   41 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Justin Hofland supported this idea  ·  Apr 30, 2024

2. Password Manager

   310 votes

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   5 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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   Justin Hofland supported this idea  ·  Apr 5, 2024

3. Update Chocolatey Script to a newer version

   213 votes

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   0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Justin Hofland supported this idea  ·  Apr 5, 2024

4. Office license type

   464 votes

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   0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Justin Hofland supported this idea  ·  Apr 5, 2024

5. Live screenshot of device to see user activity

   414 votes

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   9 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Justin Hofland supported this idea  ·  Apr 5, 2024

6. Free Dashboard Account

   918 votes

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   24 comments  ·  Ideas and Feedback » Dashboard  ·  Delete…  ·  Admin →
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   Justin Hofland supported this idea  ·  Apr 5, 2024

7. Allow internal IT departments or customers access their own folder

   2 votes

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   1 comment  ·  Ideas and Feedback » Work From Home  ·  Delete…  ·  Admin →
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   Justin Hofland commented  ·  Apr 5, 2024  ·  Edit…  ·  Delete…

   Is a solution for your request to add the customer IT department as an Atera user (yes it is another fee since it is per user but we charge the organization) then in Admin making a group, adding that user to the group and finally granting them access to only their customer? This is what we do for our customers IT department.

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8. Easily find what devices are configured for Work from Home

   15 votes

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   0 comments  ·  Ideas and Feedback » Work From Home  ·  Delete…  ·  Admin →
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   Justin Hofland supported this idea  ·  Apr 5, 2024

9. Add option for app-based 2FA for Work from Home (instead of only via SMS)

   37 votes

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   1 comment  ·  Ideas and Feedback » Work From Home  ·  Delete…  ·  Admin →
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   Justin Hofland supported this idea  ·  Apr 5, 2024

10. Work from home activations list

    25 votes

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    2 comments  ·  Ideas and Feedback » Work From Home  ·  Delete…  ·  Admin →
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    Justin Hofland supported this idea  ·  Apr 5, 2024

11. Work From Home - Branding on landing page

    62 votes

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    3 comments  ·  Ideas and Feedback » Work From Home  ·  Delete…  ·  Admin →
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    Justin Hofland supported this idea  ·  Apr 5, 2024

12. Ability to quickly see who has Work From Home enabled

    77 votes

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    2 comments  ·  Ideas and Feedback » Work From Home  ·  Delete…  ·  Admin →
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    Justin Hofland supported this idea  ·  Apr 5, 2024

13. Ability to assign a contact to multiple devices for work from home

    170 votes

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    8 comments  ·  Ideas and Feedback » Work From Home  ·  Delete…  ·  Admin →
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    Justin Hofland supported this idea  ·  Apr 5, 2024

14. Reboot

    14 votes

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    0 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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    Justin Hofland supported this idea  ·  Jan 31, 2024

15. Email technician when they have been @ tagged on an internal note of a ticket

    322 votes

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    8 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Justin Hofland supported this idea  ·  Jan 2, 2024

16. Alert when agent uninstalled

    1,479 votes

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    7 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Justin Hofland supported this idea  ·  Jan 2, 2024

17. Hardware inventory

    643 votes

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    8 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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    Justin Hofland supported this idea  ·  Jan 2, 2024

18. MS Office Updates

    769 votes

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    1 comment  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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    Justin Hofland supported this idea  ·  Jan 2, 2024

19. Ubiquiti Integration

    923 votes

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    8 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Justin Hofland supported this idea  ·  Jan 2, 2024

20. Display the email address logged into Microsoft office

    2 votes

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    0 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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    Justin Hofland supported this idea  ·  May 1, 2023