Settings and activity

57 results found

1. Additional information on why a script failed

   99 votes

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   1 comment  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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   Jorgi | CloudCom supported this idea  ·  Dec 5, 2023

2. AI and Help Buttons are in the way

   44 votes

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   6 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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   Jorgi | CloudCom supported this idea  ·  Dec 5, 2023

3. HTTP / HTTPs Admin Portals for Devices

   77 votes

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   6 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Jorgi | CloudCom supported this idea  ·  Dec 5, 2023

4. Email technician when they have been @ tagged on an internal note of a ticket

   327 votes

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   9 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Jorgi | CloudCom supported this idea  ·  Dec 5, 2023

5. Splashtop SOS

   223 votes

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   9 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Planned  ·  AdminProduct Team (Product Team, Atera) responded

   Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

   Jorgi | CloudCom supported this idea  ·  Dec 5, 2023

6. Microsoft Licensing integration

   193 votes

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   1 comment  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Jorgi | CloudCom supported this idea  ·  Dec 5, 2023

7. Veam

   206 votes

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   1 comment  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Jorgi | CloudCom supported this idea  ·  Dec 5, 2023

8. Password Manager

   315 votes

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   5 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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   Jorgi | CloudCom supported this idea  ·  Dec 5, 2023

9. Update Chocolatey Script to a newer version

   217 votes

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   0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Jorgi | CloudCom supported this idea  ·  Dec 5, 2023

10. Synology Active Backup Monitoring

    393 votes

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    1 comment  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Jorgi | CloudCom supported this idea  ·  Dec 5, 2023

11. Live screenshot of device to see user activity

    424 votes

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    9 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminGil Givoni (Admin, Atera) responded

    Hi,

    We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

    We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

    
    

    Best regards,

    The Atera Team

    
    

    Jorgi | CloudCom supported this idea  ·  Dec 5, 2023

12. Need a report to tell me which devices for a customer are eligable for Windows 11

    418 votes

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    17 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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    Jorgi | CloudCom supported this idea  ·  Dec 5, 2023

13. Hardware inventory

    655 votes

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    9 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminGil Givoni (Admin, Atera) responded

    Hi,

    We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

    We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

    
    

    Best regards,

    The Atera Team

    
    

    Jorgi | CloudCom supported this idea  ·  Dec 5, 2023

14. Ubiquiti Integration

    946 votes

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    8 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Not at all You must login first! Important You must login first! Critical You must login first!

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    Under Review  ·  AdminGil Givoni (Admin, Atera) responded

    Hi,

    We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

    We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

    
    

    Best regards,

    The Atera Team

    
    

    Jorgi | CloudCom supported this idea  ·  Dec 5, 2023

15. MS Office Updates

    777 votes

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    2 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminGil Givoni (Admin, Atera) responded

    Hi,

    We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

    We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

    
    

    Best regards,

    The Atera Team

    
    

    Jorgi | CloudCom supported this idea  ·  Dec 5, 2023

16. Ticket Search - Search within tickets to find previously solved issues

    32 votes

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    4 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    An error occurred while saving the comment
    Jorgi | CloudCom commented  ·  May 16, 2023  ·  Edit…  ·  Delete…

    I can't imagine how this got so big without this feature.
    We went from atera+zendesk to only atera and what a nightmare it is to find anything. We've abandoned atera search and just hope outlook doesn't bug out when searching our mailboxes -_-

    Save Submitting...
    Jorgi | CloudCom supported this idea  ·  May 16, 2023

17. Ability to assign ticket to customer, not contact

    31 votes

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    1 comment  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Jorgi | CloudCom supported this idea  ·  May 16, 2023

18. Close Tickets - No notification

    11 votes

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    4 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Jorgi | CloudCom supported this idea  ·  May 16, 2023

19. Custom Ticket Activity Status

    40 votes

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    3 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Jorgi | CloudCom supported this idea  ·  May 16, 2023

20. Ticket Checklist

    302 votes

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    22 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminGil Givoni (Admin, Atera) responded

    Hi,

    We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

    We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

    
    

    Best regards,

    The Atera Team

    
    

    Jorgi | CloudCom supported this idea  ·  May 16, 2023