Settings and activity

57 results found

1. Additional information on why a script failed

   99 votes

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   1 comment  ·  Ideas and Feedback » Admin & Core  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminProduct Team (Product Team, Atera) responded

   Hello, Thanks so much for submitting your idea! It’s currently under review by our product team, and should a decision be reached to develop it, we’ll keep you in the loop!

   Jorgi | CloudCom supported this idea  ·  Dec 5, 2023

2. AI and Help Buttons are in the way

   43 votes

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   6 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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   Jorgi | CloudCom supported this idea  ·  Dec 5, 2023

3. HTTP / HTTPs Admin Portals for Devices

   75 votes

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   5 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Jorgi | CloudCom supported this idea  ·  Dec 5, 2023

4. Email technician when they have been @ tagged on an internal note of a ticket

   321 votes

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   8 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Jorgi | CloudCom supported this idea  ·  Dec 5, 2023

5. Splashtop SOS

   221 votes

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   9 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Planned  ·  AdminProduct Team (Product Team, Atera) responded

   Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

   Jorgi | CloudCom supported this idea  ·  Dec 5, 2023

6. Microsoft Licensing integration

   189 votes

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   1 comment  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Jorgi | CloudCom supported this idea  ·  Dec 5, 2023

7. Veam

   203 votes

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   1 comment  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Jorgi | CloudCom supported this idea  ·  Dec 5, 2023

8. Password Manager

   310 votes

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   5 comments  ·  Ideas and Feedback » Admin & Core  ·  Delete…  ·  Admin →
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   Jorgi | CloudCom supported this idea  ·  Dec 5, 2023

9. Update Chocolatey Script to a newer version

   212 votes

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   0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminProduct Team (Product Team, Atera) responded

   Hello, Thanks so much for submitting your idea! It’s currently under review by our product team, and should a decision be reached to develop it, we’ll keep you in the loop!

   Jorgi | CloudCom supported this idea  ·  Dec 5, 2023

10. Synology Active Backup Monitoring

    389 votes

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    1 comment  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Jorgi | CloudCom supported this idea  ·  Dec 5, 2023

11. Live screenshot of device to see user activity

    413 votes

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    9 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Jorgi | CloudCom supported this idea  ·  Dec 5, 2023

12. Need a report to tell me which devices for a customer are eligable for Windows 11

    403 votes

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    9 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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    Jorgi | CloudCom supported this idea  ·  Dec 5, 2023

13. Hardware inventory

    642 votes

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    8 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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    Jorgi | CloudCom supported this idea  ·  Dec 5, 2023

14. Ubiquiti Integration

    921 votes

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    8 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Jorgi | CloudCom supported this idea  ·  Dec 5, 2023

15. MS Office Updates

    767 votes

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    1 comment  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Jorgi | CloudCom supported this idea  ·  Dec 5, 2023

16. Ticket Search - Search within tickets to find previously solved issues

    31 votes

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    4 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    An error occurred while saving the comment
    Jorgi | CloudCom commented  ·  May 16, 2023  ·  Edit…  ·  Delete…

    I can't imagine how this got so big without this feature.
    We went from atera+zendesk to only atera and what a nightmare it is to find anything. We've abandoned atera search and just hope outlook doesn't bug out when searching our mailboxes -_-

    Save Submitting...
    Jorgi | CloudCom supported this idea  ·  May 16, 2023

17. Ability to assign ticket to customer, not contact

    31 votes

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    1 comment  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Jorgi | CloudCom supported this idea  ·  May 16, 2023

18. Close Tickets - No notification

    11 votes

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    4 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Jorgi | CloudCom supported this idea  ·  May 16, 2023

19. Custom Ticket Activity Status

    36 votes

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    3 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Jorgi | CloudCom supported this idea  ·  May 16, 2023

20. Ticket Checklist

    299 votes

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    22 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminYakov Gorbulsky (Product Manager, Atera) responded

    Hey all,

    We're considering the development of this feature in the coming months and would love to hear how you'd like to see checklists implemented in Atera.

    
    

    If you'd like to discuss your needs, please schedule some time for a call here:

    https://yakov-atera.youcanbook.me/

    
    

    All the best,

    Yakov

    Jorgi | CloudCom supported this idea  ·  May 16, 2023