Settings and activity

56 results found

1. custom fields

   7 votes

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   0 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Delete…  ·  Admin →
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   Nikos Zagas supported this idea  ·  Nov 14, 2023

2. Customize Right Click Menu

   35 votes

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   0 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Delete…  ·  Admin →
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   Nikos Zagas supported this idea  ·  Nov 14, 2023

3. Project Ticket

   240 votes

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   7 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Under Review  ·  Nir Gilbert responded

   Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

   Nikos Zagas supported this idea  ·  Nov 14, 2023

4. Monitored Agent "addon" for Synology

   219 votes

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   1 comment  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminProduct Team (Product Team, Atera) responded

   Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

   Nikos Zagas supported this idea  ·  Nov 14, 2023

5. Ticket Checklist

   299 votes

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   22 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminYakov Gorbulsky (Product Manager, Atera) responded

   Hey all,

   We're considering the development of this feature in the coming months and would love to hear how you'd like to see checklists implemented in Atera.

   
   

   If you'd like to discuss your needs, please schedule some time for a call here:

   https://yakov-atera.youcanbook.me/

   
   

   All the best,

   Yakov

   Nikos Zagas supported this idea  ·  Nov 14, 2023

6. SentinelOne Integration

   446 votes

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   Under Review  ·  30 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Nikos Zagas supported this idea  ·  Nov 14, 2023

7. Send system information with Helpdesk Agent support tickets

   268 votes

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   Under Review  ·  6 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Delete…  ·  Admin →
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   Nikos Zagas supported this idea  ·  Nov 14, 2023

8. Server and VM Monitoring and Managemen for AD

   321 votes

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   3 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminProduct Team (Product Team, Atera) responded

   Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

   Nikos Zagas supported this idea  ·  Nov 14, 2023

9. RAID Monitoring for servers

   377 votes

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   14 comments  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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   Under Review  ·  Nir Gilbert responded

   Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

   Nikos Zagas supported this idea  ·  Nov 14, 2023

10. White label mobile app for your customers

    385 votes

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    Under Review  ·  1 comment  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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    Nikos Zagas supported this idea  ·  Nov 14, 2023

11. Allow More White Label Options

    436 votes

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    3 comments  ·  Ideas and Feedback » Admin & Core  ·  Delete…  ·  Admin →
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    Nikos Zagas supported this idea  ·  Nov 14, 2023

12. Warranty Information Collection

    516 votes

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    8 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Nikos Zagas supported this idea  ·  Nov 14, 2023

13. Integration with UniFi Cloud

    977 votes

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    24 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Nikos Zagas supported this idea  ·  Nov 14, 2023

14. Employee Onboarding/Offboarding Feature

    864 votes

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    Under Review  ·  6 comments  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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    Nikos Zagas supported this idea  ·  Nov 14, 2023

15. Network Discovery: Security Audit

    966 votes

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    Under Review  ·  19 comments  ·  Ideas and Feedback » Network Discovery  ·  Delete…  ·  Admin →
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    Nikos Zagas supported this idea  ·  Nov 14, 2023

16. Documentation Management

    1,249 votes

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    Under Review  ·  22 comments  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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    Nikos Zagas supported this idea  ·  Nov 14, 2023

17. Office 365 Integration

    1,568 votes

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    Under Review  ·  61 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Nikos Zagas supported this idea  ·  Nov 14, 2023

18. Put devices in multiple folders or tags

    48 votes

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    0 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Hello, Thanks so much for submitting your idea! It’s currently under review by our product team, and should a decision be reached to develop it, we’ll keep you in the loop!

    Nikos Zagas supported this idea  ·  Nov 14, 2023

19. Warranty Status on Devices

    105 votes

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    1 comment  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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    Nikos Zagas supported this idea  ·  Nov 14, 2023

20. Schedule existing tickets

    173 votes

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    18 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Nikos Zagas supported this idea  ·  Nov 14, 2023