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161 results found

  1. Interactively chain scripts with choosing/passing results to the next script

    3 votes

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    0 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Admin →
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    Stephen Schillinger supported this idea  · 

  2. Add directory statistics like WINDIRSTAT for disk space management.

    9 votes

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    1 comment  ·  Ideas and Feedback » Devices  ·  Admin →
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    Stephen Schillinger commented  · 

    I published a script for this using WizTree (way faster than WinDirStat)

    https://github.com/ColmanPerkins-Stephen/WizTree-Folder-Sizes

  3. Font and Character Attributes

    4 votes

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    0 comments  ·  Ideas and Feedback » User Interface  ·  Admin →
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    Stephen Schillinger supported this idea  · 

  4. Mobile App major issues

    8 votes

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    0 comments  ·  Ideas and Feedback » Mobile App  ·  Admin →
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    Stephen Schillinger supported this idea  · 

  5. dynamic agents for SNMP devices

    6 votes

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    0 comments  ·  Ideas and Feedback » Agent  ·  Admin →
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    Stephen Schillinger supported this idea  · 

  6. Option to enable automatic AI suggestions within Ticket Automations

    2 votes

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    2 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Admin →
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    Stephen Schillinger commented  · 

    Neat idea, but I have 3 questions.

    1. Do you trust the AI to suggest a working solution that wont break something?
    2. Do you trust the user to be descriptive enough for the AI to get a good idea of the problem?
    3. Do you trust the user enough to approve the execution of said AI script?

    I don't remotely trust enough on all 3 counts.
    It'll get there some day, but it is a ways off still.

  7. Ability to attach SNMP devices to tickets

    2 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Stephen Schillinger shared this idea  · 

  8. HTTP / HTTPs Admin Portals for Devices

    77 votes

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    6 comments  ·  Ideas and Feedback » Agent  ·  Admin →
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    Stephen Schillinger supported this idea  · 

  9. Number of Displays

    89 votes

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    1 comment  ·  Ideas and Feedback » Agent  ·  Admin →
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    Stephen Schillinger supported this idea  · 

  10. Live screenshot of device to see user activity

    419 votes

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    9 comments  ·  Ideas and Feedback » Agent  ·  Admin →
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    Under Review  ·  AdminGil Givoni (Admin, Atera) responded

    Hi,

    We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

    We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.


    Best regards,

    The Atera Team


    Stephen Schillinger supported this idea  · 

  11. Assign a contact to multiple agents and/or assign multiple contacts to an agent

    186 votes

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    30 comments  ·  Ideas and Feedback » Customers  ·  Admin →
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    Stephen Schillinger commented  · 

    To me the multiple machines to a single user is a bigger need. Users have multiple computers and need to be able to be attached as such.

    Hoping that we can see some movement on the dev for this, but I have a feeling there is a fair amount of back-end work to get this added\fixed.

    An error occurred while saving the comment
    Stephen Schillinger commented  · 

    Also really looking for this feature ASAP.

    This is a base feature in all of the big player software packages and would be a deal breaker for a lot of MSPs.

    You should be able to attach a user to multiple machines (many users have a desktop and a laptop) or vice versa (terminal server or a shared computer).

    Stephen Schillinger supported this idea  · 

  12. Ability to mass run a script it profile from the mobile app

    3 votes

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    0 comments  ·  Ideas and Feedback » Mobile App  ·  Admin →
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    Stephen Schillinger shared this idea  · 

  13. Add monitoring events, services, process

    39 votes

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    1 comment  ·  Ideas and Feedback » Agent  ·  Admin →
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    Stephen Schillinger supported this idea  · 

  14. Multiple check boxes

    3 votes

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    0 comments  ·  Ideas and Feedback » Customers  ·  Admin →
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    Stephen Schillinger supported this idea  · 

  15. Change management

    161 votes

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    5 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Stephen Schillinger supported this idea  · 

  16. Auto-assign Agent to a contact

    9 votes

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    0 comments  ·  Ideas and Feedback » Agent  ·  Admin →
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    Stephen Schillinger supported this idea  · 

  17. Allow for customization of columns on ticketing screen

    343 votes

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    41 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Stephen Schillinger supported this idea  · 

  18. Password Manager

    313 votes

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    5 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Admin →
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    Stephen Schillinger supported this idea  · 

  19. Allow More White Label Options

    437 votes

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    3 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Admin →
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    Stephen Schillinger supported this idea  · 

  20. Exclude certain IP addresses from scan

    20 votes

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    1 comment  ·  Ideas and Feedback » Network Discovery  ·  Admin →
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    Stephen Schillinger supported this idea  · 
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