Settings and activity

20 results found

1. Add a CC or Watch List

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Edit…  ·  Delete…  ·  Admin →
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   Alex Kittinger shared this idea  ·  Mar 20, 2024

2. Display CC in Ticket

   10 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Alex Kittinger supported this idea  ·  Mar 20, 2024

3. Improve CC Function for Non Contacts

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   0 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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   Alex Kittinger supported this idea  ·  Mar 20, 2024

4. Split AI tool from agent and portal

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   0 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Delete…  ·  Admin →
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   Alex Kittinger shared this idea  ·  Mar 20, 2024

5. Automate chat onboarding

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   0 comments  ·  Ideas and Feedback  ·  Delete…  ·  Admin →
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   Alex Kittinger supported this idea  ·  Jan 11, 2024

6. Add the ability to email a Knowledgebase Article to user in TIcket and Device.

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   0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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   Alex Kittinger supported this idea  ·  Jan 11, 2024

7. Employee Onboarding/Offboarding Feature

   865 votes

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   6 comments  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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   Alex Kittinger supported this idea  ·  Jan 11, 2024

8. Integration with Direct messages systems

   840 votes

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   60 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Alex Kittinger supported this idea  ·  Jan 11, 2024

9. Atera Dark Mode

   1,756 votes

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   106 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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   Alex Kittinger supported this idea  ·  Jan 11, 2024

10. Password protect the Atera agent from end-user uninstalls

    1,610 votes

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    29 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Planned  ·  AdminProduct Team (Product Team, Atera) responded

    Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

    Alex Kittinger supported this idea  ·  Jan 11, 2024

11. Email technician when they have been @ tagged on an internal note of a ticket

    324 votes

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    9 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Alex Kittinger supported this idea  ·  Jan 11, 2024

12. Free Dashboard Account

    922 votes

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    24 comments  ·  Ideas and Feedback » Dashboard  ·  Delete…  ·  Admin →
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    Alex Kittinger supported this idea  ·  Jan 11, 2024

13. Change management

    161 votes

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    5 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Alex Kittinger supported this idea  ·  Sep 19, 2023

14. Approval process workflows

    38 votes

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    6 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Alex Kittinger supported this idea  ·  Sep 19, 2023

15. Place Knowledge Article in Ticket Response

    9 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Alex Kittinger supported this idea  ·  Sep 19, 2023

16. Allow Custom SNMP community strings in Network Discovery

    31 votes

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    1 comment  ·  Ideas and Feedback » Network Discovery  ·  Delete…  ·  Admin →
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    Alex Kittinger supported this idea  ·  Aug 14, 2023

17. Auto-Deploy AteraAgent via Scheduled Scan

    27 votes

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    0 comments  ·  Ideas and Feedback » Network Discovery  ·  Delete…  ·  Admin →
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    Alex Kittinger supported this idea  ·  Aug 14, 2023

18. Documentation Management

    1,251 votes

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    22 comments  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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    Alex Kittinger supported this idea  ·  Aug 14, 2023

19. Add Microsoft Defender integration

    348 votes

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    3 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Alex Kittinger supported this idea  ·  Jul 27, 2023

20. Synology Active Backup Monitoring

    391 votes

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    1 comment  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Alex Kittinger supported this idea  ·  Jul 27, 2023