Settings and activity

32 results found

1. Employee Onboarding/Offboarding Feature

   851 votes

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   Under Review  ·  6 comments  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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   Adam Boggs supported this idea  ·  Oct 11, 2023

2. Documentation Management

   1,238 votes

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   Under Review  ·  22 comments  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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   Adam Boggs supported this idea  ·  Oct 11, 2023

3. Block Hours needs a field for After Hrs. rate

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   0 comments  ·  Ideas and Feedback » Customers  ·  Edit…  ·  Delete…  ·  Admin →
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   Adam Boggs shared this idea  ·  Oct 11, 2023

4. See Remaining Hours of Block Hour Contract Directly on Ticket

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   0 comments  ·  Ideas and Feedback  ·  Delete…  ·  Admin →
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   Adam Boggs supported this idea  ·  Oct 11, 2023

5. Block hours details

   11 votes

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   0 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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   Under Review  ·  Nir Gilbert responded

   Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

   Adam Boggs supported this idea  ·  Oct 11, 2023

6. Please improve Block Hours

   4 votes

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   0 comments  ·  Ideas and Feedback » Billing  ·  Delete…  ·  Admin →
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   Adam Boggs supported this idea  ·  Oct 11, 2023

7. Veam

   199 votes

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   1 comment  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Adam Boggs supported this idea  ·  Oct 10, 2023

8. Chat

   7 votes

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   1 comment  ·  Ideas and Feedback » Helpdesk Agent  ·  Delete…  ·  Admin →
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   Adam Boggs supported this idea  ·  Jul 31, 2023

9. Chat availability hours

   77 votes

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   Under Review  ·  1 comment  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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   Adam Boggs supported this idea  ·  Jul 31, 2023

10. chat

    46 votes

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    4 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Adam Boggs supported this idea  ·  Jul 31, 2023

11. Creation of tag - standardized for all techs

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Adam Boggs supported this idea  ·  Jul 26, 2023

12. Put devices in multiple folders or tags

    46 votes

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    0 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Hello, Thanks so much for submitting your idea! It’s currently under review by our product team, and should a decision be reached to develop it, we’ll keep you in the loop!

    Adam Boggs supported this idea  ·  Jul 26, 2023

13. ticket automation rules based on tags

    3 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Adam Boggs supported this idea  ·  Jul 26, 2023

14. Allow More White Label Options

    434 votes

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    3 comments  ·  Ideas and Feedback » Admin & Core  ·  Delete…  ·  Admin →
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    Adam Boggs supported this idea  ·  Jul 20, 2023

15. Exported PDF's need a legend that tells what the lines represent.

    1 vote

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    0 comments  ·  Ideas and Feedback » Reports  ·  Edit…  ·  Delete…  ·  Admin →
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    Adam Boggs shared this idea  ·  Jul 19, 2023

16. contract and license management

    4 votes

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    0 comments  ·  Ideas and Feedback  ·  Delete…  ·  Admin →
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    Adam Boggs supported this idea  ·  Jul 19, 2023

17. To the right of Metics it would be nice to have a dropdown that let you pick between different metrics that we could see.

    3 votes

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    0 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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    Adam Boggs shared this idea  ·  Jul 19, 2023

18. Allow Linux computers the ability to be a monitoring agent for SNMP, Network Discovery, etc. devices?

    3 votes

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    0 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Adam Boggs shared this idea  ·  Jul 17, 2023

19. Printer management

    142 votes

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    4 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Adam Boggs supported this idea  ·  Jul 13, 2023

20. Admin account without licence, licensing only for management.....

    137 votes

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    9 comments  ·  Ideas and Feedback » Admin & Core  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Adam Boggs supported this idea  ·  Jul 13, 2023