Settings and activity

38 results found

1. Text Message (SMS) Alerts

   44 votes

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   9 comments  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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   Dennis Schraa | Digisens supported this idea  ·  Mar 10, 2026

2. Ability to mark devices as "Inactive"

   35 votes

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   2 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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   Under Review  ·  Gil Givoni responded

   Hi,

   We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

   We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

   Best regards,

   The Atera Team

   Dennis Schraa | Digisens supported this idea  ·  Mar 10, 2026

3. Ability to edit Internal Note on ticket

   50 votes

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   6 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Dennis Schraa | Digisens commented  ·  Mar 10, 2026  ·  Edit…  ·  Delete…

   Please, make this a thing... Now I'm busy with a long checklist who has responded to the ticket. and I want to mark green what is resolved. I have to copy and paste the whole internal note, again and again and again :(

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   Dennis Schraa | Digisens supported this idea  ·  Mar 10, 2026

4. Dark Mode

   1,916 votes

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   120 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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   Future Consideration  ·  Gil Givoni responded

   Hi,

   Thank you for your valuable suggestion. While we won't be implementing this idea in the immediate future, it has been added to our list for future consideration.

   We continuously review user feedback to inform our development priorities, so your idea remains on our radar.

   Best regards,

   The Atera Team

   An error occurred while saving the comment
   Dennis Schraa | Digisens commented  ·  Mar 9, 2026  ·  Edit…  ·  Delete…

   Remove the AI sh... and please work on this.

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   Dennis Schraa | Digisens supported this idea  ·  Mar 9, 2026

5. calendar event on top of new GUI

   2 votes

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   0 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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   Dennis Schraa | Digisens shared this idea  ·  Jul 5, 2024

6. Ubiquiti Integration

   960 votes

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   8 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Under Review  ·  Gil Givoni responded

   Hi,

   We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

   We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

   Best regards,

   The Atera Team

   Dennis Schraa | Digisens supported this idea  ·  Jul 5, 2024

7. Splashtop SOS

   225 votes

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   9 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Planned  ·  AdminProduct Team (Product Team, Atera) responded

   Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

   Dennis Schraa | Digisens supported this idea  ·  Nov 13, 2023

8. option to add negative product and expense

   1 vote

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   0 comments  ·  Ideas and Feedback » Billing  ·  Edit…  ·  Delete…  ·  Admin →
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   Dennis Schraa | Digisens shared this idea  ·  Jun 19, 2023

9. disable access to billing section.

   1 vote

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   0 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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   Dennis Schraa | Digisens shared this idea  ·  May 31, 2023

10. Sheduled tickets, with an product or Expense.

    1 vote

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Dennis Schraa | Digisens shared this idea  ·  May 25, 2023

11. Ticket Indicator- product/expense added

    5 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Dennis Schraa | Digisens supported this idea  ·  May 25, 2023

12. Edit Ticket Notes

    252 votes

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    26 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Dennis Schraa | Digisens commented  ·  May 11, 2023  ·  Edit…  ·  Delete…

    Would like to have the possibility to edit an internal note.
    Sometimes we forget the add something, it would be lovely to edit the internal note.

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    Dennis Schraa | Digisens supported this idea  ·  May 11, 2023

13. copy password without clicking the 'show' button

    2 votes

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    0 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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    Dennis Schraa | Digisens shared this idea  ·  May 10, 2023

14. View password without reviling it.

    50 votes

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    1 comment  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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    Dennis Schraa | Digisens supported this idea  ·  May 10, 2023

15. Set ticket status from "Pending" too "open" when not in calender for 24 hours

    2 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Dennis Schraa | Digisens shared this idea  ·  Apr 20, 2023

16. Option to not send email to contact, when contacting other company.

    1 vote

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Dennis Schraa | Digisens shared this idea  ·  Mar 20, 2023

17. Project Ticket

    246 votes

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    7 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Dennis Schraa | Digisens commented  ·  Feb 20, 2023  ·  Edit…  ·  Delete…

    This would be nice. A Project which has tickets behind it and when al tickets are closed the project can be resolved and billed to the customer.

    This way we do not have to work inside one ticket, which is quite awkward at times.

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    Dennis Schraa | Digisens supported this idea  ·  Feb 20, 2023

18. Integration with UniFi Cloud

    1,002 votes

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    24 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Dennis Schraa | Digisens supported this idea  ·  Jan 16, 2023

19. Allow More White Label Options

    438 votes

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    3 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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    Dennis Schraa | Digisens supported this idea  ·  Jan 16, 2023

20. Alert when agent uninstalled

    1,493 votes

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    7 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Dennis Schraa | Digisens supported this idea  ·  Jan 16, 2023