Settings and activity

34 results found

1. calendar event on top of new GUI

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   0 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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   Dennis Schraa | Digisens shared this idea  ·  Jul 5, 2024

2. Ubiquiti Integration

   918 votes

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   8 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Dennis Schraa | Digisens supported this idea  ·  Jul 5, 2024

3. Splashtop SOS

   221 votes

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   9 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Planned  ·  AdminProduct Team (Product Team, Atera) responded

   Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

   Dennis Schraa | Digisens supported this idea  ·  Nov 13, 2023

4. option to add negative product and expense

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   0 comments  ·  Ideas and Feedback » Billing  ·  Edit…  ·  Delete…  ·  Admin →
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   Dennis Schraa | Digisens shared this idea  ·  Jun 19, 2023

5. disable access to billing section.

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   0 comments  ·  Ideas and Feedback » Admin & Core  ·  Delete…  ·  Admin →
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   Dennis Schraa | Digisens shared this idea  ·  May 31, 2023

6. Sheduled tickets, with an product or Expense.

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Dennis Schraa | Digisens shared this idea  ·  May 25, 2023

7. Ticket Indicator- product/expense added

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Dennis Schraa | Digisens supported this idea  ·  May 25, 2023

8. Edit Ticket Notes

   246 votes

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   26 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminProduct Team (Product Team, Atera) responded

   Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

   An error occurred while saving the comment
   Dennis Schraa | Digisens commented  ·  May 11, 2023  ·  Edit…  ·  Delete…

   Would like to have the possibility to edit an internal note.
   Sometimes we forget the add something, it would be lovely to edit the internal note.

   Save Submitting...
   Dennis Schraa | Digisens supported this idea  ·  May 11, 2023

9. copy password without clicking the 'show' button

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   0 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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   Dennis Schraa | Digisens shared this idea  ·  May 10, 2023

10. View password without reviling it.

    49 votes

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    1 comment  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Dennis Schraa | Digisens supported this idea  ·  May 10, 2023

11. Set ticket status from "Pending" too "open" when not in calender for 24 hours

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Dennis Schraa | Digisens shared this idea  ·  Apr 20, 2023

12. Option to not send email to contact, when contacting other company.

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Dennis Schraa | Digisens shared this idea  ·  Mar 20, 2023

13. Project Ticket

    238 votes

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    7 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    An error occurred while saving the comment
    Dennis Schraa | Digisens commented  ·  Feb 20, 2023  ·  Edit…  ·  Delete…

    This would be nice. A Project which has tickets behind it and when al tickets are closed the project can be resolved and billed to the customer.

    This way we do not have to work inside one ticket, which is quite awkward at times.

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    Dennis Schraa | Digisens supported this idea  ·  Feb 20, 2023

14. Integration with UniFi Cloud

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    24 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Dennis Schraa | Digisens supported this idea  ·  Jan 16, 2023

15. Allow More White Label Options

    435 votes

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    3 comments  ·  Ideas and Feedback » Admin & Core  ·  Delete…  ·  Admin →
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    Dennis Schraa | Digisens supported this idea  ·  Jan 16, 2023

16. Alert when agent uninstalled

    1,478 votes

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    7 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Hello, Thanks so much for submitting your idea! It’s currently under review by our product team, and should a decision be reached to develop it, we’ll keep you in the loop!

    Dennis Schraa | Digisens supported this idea  ·  Jan 16, 2023

17. Annually subscription Atera has to have to option to be payed monthly

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    0 comments  ·  Ideas and Feedback » Billing  ·  Delete…  ·  Admin →
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    Dennis Schraa | Digisens shared this idea  ·  Jan 5, 2023

18. save Ticket view on customer page and mobile app.

    4 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Dennis Schraa | Digisens shared this idea  ·  Dec 7, 2022

19. Save Ticket View Mobile App

    11 votes

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    1 comment  ·  Ideas and Feedback » Mobile App  ·  Delete…  ·  Admin →
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    Dennis Schraa | Digisens supported this idea  ·  Dec 7, 2022

20. invoice batch with timesheet report

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    0 comments  ·  Ideas and Feedback » Billing  ·  Delete…  ·  Admin →
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    Dennis Schraa | Digisens supported this idea  ·  Nov 23, 2022
    Dennis Schraa | Digisens shared this idea  ·  Nov 22, 2022