Settings and activity

16 results found

1. Separate Software & Hardware updates - Add column to show only Driver Updates

   62 votes

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   1 comment  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminProduct Team (Product Team, Atera) responded

   Hello, Thanks so much for submitting your idea! It’s currently under review by our product team, and should a decision be reached to develop it, we’ll keep you in the loop!

   James Grabatin supported this idea  ·  May 11, 2023

2. Security Audit of Atera Platform

   80 votes

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   1 comment  ·  Ideas and Feedback » Security  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminProduct Team (Product Team, Atera) responded

   Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

   James Grabatin supported this idea  ·  May 11, 2023

3. Add Product dropdown option on Contracts

   11 votes

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   0 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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   Under Review  ·  Nir Gilbert responded

   Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

   James Grabatin supported this idea  ·  May 11, 2023

4. Display the current active user

   49 votes

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   1 comment  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminProduct Team (Product Team, Atera) responded

   Hello, Thanks so much for submitting your idea! It’s currently under review by our product team, and should a decision be reached to develop it, we’ll keep you in the loop!

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   James Grabatin commented  ·  May 10, 2023  ·  Edit…  ·  Delete…

   This is a common feature in other RMM agents. I'd really like to see this under "Availability".

   Green - computer has no user logged on, available.
   Blue - user logged on and active
   Yellow - user logged on but idle
   Red - Offline

   Save Submitting...
   James Grabatin supported this idea  ·  Apr 21, 2023

5. Work From Home - Branding on landing page

   60 votes

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   3 comments  ·  Ideas and Feedback » Work From Home  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminProduct Team (Product Team, Atera) responded

   Hello, Thanks so much for submitting your idea! It’s currently under review by our product team, and should a decision be reached to develop it, we’ll keep you in the loop!

   James Grabatin supported this idea  ·  May 5, 2023

6. Activate the chat function for all devices at once.

   12 votes

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   1 comment  ·  Ideas and Feedback » Helpdesk Agent  ·  Delete…  ·  Admin →
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   James Grabatin commented  ·  May 5, 2023  ·  Edit…  ·  Delete…

   I'd like to have chat and helpdesk icon auto-enabled during install.

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   James Grabatin supported this idea  ·  May 5, 2023

7. Automate chat onboarding

   10 votes

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   0 comments  ·  Ideas and Feedback  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminProduct Team (Product Team, Atera) responded

   Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

   James Grabatin supported this idea  ·  May 5, 2023

8. chat

   16 votes

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   0 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   James Grabatin supported this idea  ·  May 5, 2023

9. Ability to CC someone when you create a ticket

   36 votes

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   1 comment  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   James Grabatin supported this idea  ·  May 4, 2023

10. Task-List

    22 votes

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    1 comment  ·  Ideas and Feedback » Dashboard  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    James Grabatin supported this idea  ·  May 4, 2023

11. 3cx integration

    203 votes

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    8 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    James Grabatin supported this idea  ·  May 4, 2023

12. See online status of agent in the ticket view

    4 votes

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    0 comments  ·  Ideas and Feedback  ·  Delete…  ·  Admin →
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    James Grabatin supported this idea  ·  May 1, 2023

13. Ability to set the agent to run patches when the computer comes online

    5 votes

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    0 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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    James Grabatin supported this idea  ·  May 1, 2023

14. Battery Health Report

    267 votes

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    7 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    James Grabatin supported this idea  ·  May 1, 2023

15. Allow More White Label Options

    434 votes

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    3 comments  ·  Ideas and Feedback » Admin & Core  ·  Delete…  ·  Admin →
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    James Grabatin supported this idea  ·  May 1, 2023

16. OneDrive for Business monitoring, is it running, up to date any sync issues

    24 votes

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    0 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    James Grabatin supported this idea  ·  Apr 21, 2023