Settings and activity

31 results found

1. second technician

   18 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Eric Elliott supported this idea  ·  Jun 10, 2024

2. Battery Health Report

   267 votes

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   7 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminProduct Team (Product Team, Atera) responded

   Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

   Eric Elliott supported this idea  ·  Jun 10, 2024

3. Retired Devices should have a separate folder if they need to be quickly redeployed

   10 votes

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   1 comment  ·  Ideas and Feedback  ·  Delete…  ·  Admin →
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   Eric Elliott supported this idea  ·  Jun 10, 2024

4. I'd like to be able to create a new contact from within the ticket.

   8 votes

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   0 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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   Eric Elliott supported this idea  ·  Jun 10, 2024

5. Sound and Notification for Replies

   20 votes

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   0 comments  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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   Eric Elliott supported this idea  ·  Jun 10, 2024

6. Ability to assign a contact to multiple devices for work from home

   168 votes

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   8 comments  ·  Ideas and Feedback » Work From Home  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminProduct Team (Product Team, Atera) responded

   Hello, Thanks so much for submitting your idea! It’s currently under review by our product team, and should a decision be reached to develop it, we’ll keep you in the loop!

   Eric Elliott supported this idea  ·  Jun 10, 2024

7. Bad Mac Support

   24 votes

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   3 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Eric Elliott supported this idea  ·  Jun 10, 2024

8. If a technician deletes time entries, need to see it on the activity log

   47 votes

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   0 comments  ·  Ideas and Feedback » Admin & Core  ·  Delete…  ·  Admin →
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   Eric Elliott supported this idea  ·  Jun 10, 2024

9. Customers with multiple office locations

   28 votes

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   0 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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   Eric Elliott supported this idea  ·  Jun 10, 2024

10. Multiple Addresses For One Customer

    13 votes

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    0 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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    Eric Elliott supported this idea  ·  Jun 10, 2024

11. splashtop view only

    12 votes

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    0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Eric Elliott supported this idea  ·  Jun 10, 2024

12. Easy way to see where Webroot is not installed on the device. Report or easy applied filters.

    12 votes

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    0 comments  ·  Ideas and Feedback » Webroot  ·  Delete…  ·  Admin →
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    Eric Elliott supported this idea  ·  Jun 10, 2024

13. Add Contact Without E-Mail

    26 votes

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    1 comment  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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    Eric Elliott supported this idea  ·  Jun 10, 2024

14. Single Sign on for all Plans

    34 votes

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    2 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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    Eric Elliott supported this idea  ·  Jun 10, 2024

15. BSOD

    21 votes

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    0 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Eric Elliott supported this idea  ·  Jun 10, 2024

16. public IP

    24 votes

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    1 comment  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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    Eric Elliott supported this idea  ·  Jun 10, 2024

17. Customer should be able to have multiple devices under them and not just 1.

    35 votes

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    1 comment  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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    Eric Elliott supported this idea  ·  Jun 10, 2024

18. email non delivery report

    23 votes

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    1 comment  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Eric Elliott supported this idea  ·  Jun 10, 2024

19. Patch management

    64 votes

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    5 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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    Eric Elliott supported this idea  ·  Jun 10, 2024

20. Penetration Testing

    57 votes

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    0 comments  ·  Ideas and Feedback » Security  ·  Delete…  ·  Admin →
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    Eric Elliott supported this idea  ·  Jun 10, 2024