Settings and activity

35 results found

1. "Restart pending" visible

   79 votes

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   1 comment  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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   Planned  ·  AdminProduct Team (Product Team, Atera) responded

   Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

   Eric Elliott supported this idea  ·  Jun 10, 2024

2. second technician

   12 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Eric Elliott supported this idea  ·  Jun 10, 2024

3. Battery Health Report

   258 votes

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   7 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminProduct Team (Product Team, Atera) responded

   Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

   Eric Elliott supported this idea  ·  Jun 10, 2024

4. Retired Devices should have a separate folder if they need to be quickly redeployed

   10 votes

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   1 comment  ·  Ideas and Feedback  ·  Delete…  ·  Admin →
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   Eric Elliott supported this idea  ·  Jun 10, 2024

5. I'd like to be able to create a new contact from within the ticket.

   7 votes

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   0 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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   Eric Elliott supported this idea  ·  Jun 10, 2024

6. Sound and Notification for Replies

   18 votes

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   0 comments  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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   Eric Elliott supported this idea  ·  Jun 10, 2024

7. Ability to assign a contact to multiple devices for work from home

   163 votes

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   8 comments  ·  Ideas and Feedback » Work From Home  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminProduct Team (Product Team, Atera) responded

   Hello, Thanks so much for submitting your idea! It’s currently under review by our product team, and should a decision be reached to develop it, we’ll keep you in the loop!

   Eric Elliott supported this idea  ·  Jun 10, 2024

8. Bad Mac Support

   20 votes

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   1 comment  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Eric Elliott supported this idea  ·  Jun 10, 2024

9. If a technician deletes time entries, need to see it on the activity log

   45 votes

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   0 comments  ·  Ideas and Feedback » Admin & Core  ·  Delete…  ·  Admin →
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   Eric Elliott supported this idea  ·  Jun 10, 2024

10. Customers with multiple office locations

    25 votes

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    0 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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    Eric Elliott supported this idea  ·  Jun 10, 2024

11. Multiple Addresses For One Customer

    9 votes

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    0 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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    Eric Elliott supported this idea  ·  Jun 10, 2024

12. splashtop view only

    7 votes

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    0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Eric Elliott supported this idea  ·  Jun 10, 2024

13. Easy way to see where Webroot is not installed on the device. Report or easy applied filters.

    12 votes

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    0 comments  ·  Ideas and Feedback » Webroot  ·  Delete…  ·  Admin →
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    Eric Elliott supported this idea  ·  Jun 10, 2024

14. Add Contact Without E-Mail

    15 votes

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    1 comment  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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    Eric Elliott supported this idea  ·  Jun 10, 2024

15. Single Sign on for all Plans

    30 votes

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    2 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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    Eric Elliott supported this idea  ·  Jun 10, 2024

16. Notification on Ticket Assignment

    82 votes

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    1 comment  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Eric Elliott supported this idea  ·  Jun 10, 2024

17. BSOD

    18 votes

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    0 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Eric Elliott supported this idea  ·  Jun 10, 2024

18. public IP

    19 votes

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    1 comment  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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    Eric Elliott supported this idea  ·  Jun 10, 2024

19. Customer should be able to have multiple devices under them and not just 1.

    22 votes

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    0 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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    Eric Elliott supported this idea  ·  Jun 10, 2024

20. email non delivery report

    16 votes

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    1 comment  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Eric Elliott supported this idea  ·  Jun 10, 2024