Settings and activity

28 results found

1. second technician

   19 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Eric Elliott supported this idea  ·  Jun 10, 2024

2. Battery Health Report

   273 votes

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   7 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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   Eric Elliott supported this idea  ·  Jun 10, 2024

3. Retired Devices should have a separate folder if they need to be quickly redeployed

   11 votes

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   1 comment  ·  Ideas and Feedback  ·  Delete…  ·  Admin →
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   Eric Elliott supported this idea  ·  Jun 10, 2024

4. I'd like to be able to create a new contact from within the ticket.

   8 votes

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   0 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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   Eric Elliott supported this idea  ·  Jun 10, 2024

5. Sound and Notification for Replies

   20 votes

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   0 comments  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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   Eric Elliott supported this idea  ·  Jun 10, 2024

6. Ability to assign a contact to multiple devices for work from home

   173 votes

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   8 comments  ·  Ideas and Feedback » Work From Home  ·  Delete…  ·  Admin →
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   Eric Elliott supported this idea  ·  Jun 10, 2024

7. Bad Mac Support

   133 votes

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   37 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Eric Elliott supported this idea  ·  Jun 10, 2024

8. If a technician deletes time entries, need to see it on the activity log

   48 votes

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   0 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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   Eric Elliott supported this idea  ·  Jun 10, 2024

9. Customers with multiple office locations

   31 votes

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   2 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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   Eric Elliott supported this idea  ·  Jun 10, 2024

10. Multiple Addresses For One Customer

    14 votes

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    0 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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    Eric Elliott supported this idea  ·  Jun 10, 2024

11. splashtop view only

    12 votes

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    0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Eric Elliott supported this idea  ·  Jun 10, 2024

12. Easy way to see where Webroot is not installed on the device. Report or easy applied filters.

    13 votes

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    0 comments  ·  Ideas and Feedback » Webroot  ·  Delete…  ·  Admin →
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    Eric Elliott supported this idea  ·  Jun 10, 2024

13. Add Contact Without E-Mail

    27 votes

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    1 comment  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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    Eric Elliott supported this idea  ·  Jun 10, 2024

14. Single Sign on for all Plans

    36 votes

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    3 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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    Eric Elliott supported this idea  ·  Jun 10, 2024

15. BSOD

    22 votes

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    0 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Eric Elliott supported this idea  ·  Jun 10, 2024

16. email non delivery report

    23 votes

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    1 comment  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Eric Elliott supported this idea  ·  Jun 10, 2024

17. Patch management

    83 votes

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    7 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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    Eric Elliott supported this idea  ·  Jun 10, 2024

18. Penetration Testing

    65 votes

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    1 comment  ·  Ideas and Feedback » Security  ·  Delete…  ·  Admin →
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    Eric Elliott supported this idea  ·  Jun 10, 2024

19. Password Manager

    317 votes

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    5 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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    Eric Elliott supported this idea  ·  Jun 10, 2024

20. Multiple devices per contact

    140 votes

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    20 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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    Planned  ·  Gil Givoni responded

    Hi,

    Great news! Your idea has been approved and is planned for implementation.

    We appreciate your contribution and will keep you informed about the progress and expected release date, as well as here in the portal.

    You can also follow this in our Pubic Roadmap.

    
    

    Best regards,

    The Atera Team

    
    

    
    

    An error occurred while saving the comment
    Eric Elliott commented  ·  Jun 10, 2024  ·  Edit…  ·  Delete…

    Just found out that this was a thing. Very frustrating.

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    Eric Elliott supported this idea  ·  Jun 10, 2024