Settings and activity

15 results found

1. Customize Ticket Type

   15 votes

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   5 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Dustin Edwards commented  ·  May 8, 2023  ·  Edit…  ·  Delete…

   Open the "Ticket Type" field for custom entries. I'm not sure why custom ticket types can't be entered currently, but this could be useful.

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   Dustin Edwards supported this idea  ·  May 8, 2023

2. Install on iOS and Android

   139 votes

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   3 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Dustin Edwards supported this idea  ·  Apr 12, 2023

3. Traffic monitor

   29 votes

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   0 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Dustin Edwards supported this idea  ·  Apr 12, 2023

4. Password protect the Atera agent from end-user uninstalls

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   1,648 votes

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   31 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Dustin Edwards supported this idea  ·  Apr 12, 2023

5. Free Dashboard Account

   967 votes

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   32 comments  ·  Ideas and Feedback » Dashboard  ·  Delete…  ·  Admin →
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   Dustin Edwards supported this idea  ·  Apr 12, 2023

6. Network documentation and diagrams section

   88 votes

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   0 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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   Dustin Edwards supported this idea  ·  Apr 12, 2023

7. Add spell check in ticket input

   72 votes

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   1 comment  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Dustin Edwards supported this idea  ·  Apr 12, 2023

8. Notify when device is back online

   385 votes

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   14 comments  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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   Dustin Edwards supported this idea  ·  Apr 12, 2023

9. Add Microsoft Defender integration

   365 votes

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   3 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Dustin Edwards supported this idea  ·  Apr 12, 2023

10. Separate Software & Hardware updates - Add column to show only Driver Updates

    69 votes

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    4 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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    Dustin Edwards supported this idea  ·  Apr 12, 2023

11. Dark Mode

    1,943 votes

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    125 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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    Future Consideration  ·  Gil Givoni responded

    Hi,

    Thank you for your valuable suggestion. While we won't be implementing this idea in the immediate future, it has been added to our list for future consideration.

    We continuously review user feedback to inform our development priorities, so your idea remains on our radar.

    Best regards,

    The Atera Team

    Dustin Edwards supported this idea  ·  Apr 12, 2023

12. Documentation Management

    1,262 votes

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    22 comments  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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    Dustin Edwards supported this idea  ·  Apr 12, 2023

13. Improved Customized Dashboard

    1,574 votes

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    52 comments  ·  Ideas and Feedback » Dashboard  ·  Delete…  ·  Admin →
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    Dustin Edwards supported this idea  ·  Apr 12, 2023

14. Mobile Device Management

    2,317 votes

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    87 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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    Future Consideration  ·  Gil Givoni responded

    Hi,

    Thank you for your valuable suggestion. We recognize this is an important request in IT, however we won't be implementing this idea in the immediate future, it has been added to our list for future consideration.

    We continuously review user feedback to inform our development priorities, so your idea remains on our radar.

    
    

    Best regards,

    The Atera Team

    Dustin Edwards supported this idea  ·  Apr 12, 2023

15. Ticket Checklist

    321 votes

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    23 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Under Review  ·  Gil Givoni responded

    Hi,

    We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

    We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

    Best regards,

    The Atera Team

    Dustin Edwards supported this idea  ·  Mar 6, 2023