Settings and activity

207 results found

1. Notify when device is back online

   308 votes

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   8 comments  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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   Gareth Whitcombe supported this idea  ·  Feb 14, 2023

2. Add Microsoft Defender integration

   347 votes

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   3 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Gareth Whitcombe supported this idea  ·  Feb 14, 2023

3. Employee Onboarding/Offboarding Feature

   864 votes

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   6 comments  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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   Gareth Whitcombe supported this idea  ·  Feb 14, 2023

4. Reboot Required Indicator - Not Alerting

   23 votes

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   1 comment  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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   Gareth Whitcombe supported this idea  ·  Feb 9, 2023

5. Reboot

   14 votes

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   0 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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   Gareth Whitcombe supported this idea  ·  Feb 9, 2023

6. a report to show devices reboot required.

   10 votes

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   1 comment  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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   Gareth Whitcombe supported this idea  ·  Feb 9, 2023

7. ticket notes

   7 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Gareth Whitcombe supported this idea  ·  Jan 31, 2023

8. Print a Ticket

   124 votes

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   9 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Gareth Whitcombe supported this idea  ·  Jan 31, 2023

9. Ticket Lock

   34 votes

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   4 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Gareth Whitcombe supported this idea  ·  Jan 31, 2023

10. Ticket Checklist

    299 votes

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    22 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Gareth Whitcombe supported this idea  ·  Jan 31, 2023

11. Project Ticket

    240 votes

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    7 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Gareth Whitcombe supported this idea  ·  Jan 31, 2023

12. Clone Generic Tickets

    3 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Gareth Whitcombe supported this idea  ·  Jan 31, 2023

13. Clone scheduled ticket

    24 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Gareth Whitcombe supported this idea  ·  Jan 31, 2023

14. client notes

    35 votes

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    2 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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    Gareth Whitcombe supported this idea  ·  Jan 31, 2023

15. Parent & Child ticket relations

    65 votes

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    5 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Gareth Whitcombe supported this idea  ·  Jan 31, 2023

16. Archive or Anonymise Tickets

    6 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Gareth Whitcombe supported this idea  ·  Jan 31, 2023

17. Retain tickets, notes, emails when a customer is deleted

    3 votes

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    0 comments  ·  Ideas and Feedback  ·  Delete…  ·  Admin →
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    Gareth Whitcombe supported this idea  ·  Jan 31, 2023

18. Add ability to delete tickets through ticket automation

    3 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Gareth Whitcombe supported this idea  ·  Jan 31, 2023

19. Edit Ticket Notes

    247 votes

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    26 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Gareth Whitcombe commented  ·  Jan 31, 2023  ·  Edit…  ·  Delete…

    This is a really simple idea and one that is needed as soon as possible, can the product team update us on if this is going to be implemented?

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    Gareth Whitcombe supported this idea  ·  Jan 31, 2023

20. Folders under Attachments

    2 votes

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    0 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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    Gareth Whitcombe supported this idea  ·  Jan 31, 2023