Settings and activity

209 results found

1. Warranty Information Collection

   499 votes

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   7 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Under Review  ·  Nir Gilbert responded

   Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

   Gareth Whitcombe supported this idea  ·  Feb 14, 2023

2. Notify when device is back online

   297 votes

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   8 comments  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminProduct Team (Product Team, Atera) responded

   Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

   Gareth Whitcombe supported this idea  ·  Feb 14, 2023

3. Add Microsoft Defender integration

   324 votes

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   2 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminProduct Team (Product Team, Atera) responded

   Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

   Gareth Whitcombe supported this idea  ·  Feb 14, 2023

4. Employee Onboarding/Offboarding Feature

   843 votes

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   Under Review  ·  6 comments  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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   Gareth Whitcombe supported this idea  ·  Feb 14, 2023

5. Reboot Required Indicator - Not Alerting

   21 votes

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   1 comment  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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   Gareth Whitcombe supported this idea  ·  Feb 9, 2023

6. Reboot

   14 votes

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   0 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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   Gareth Whitcombe supported this idea  ·  Feb 9, 2023

7. a report to show devices reboot required.

   10 votes

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   1 comment  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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   Gareth Whitcombe supported this idea  ·  Feb 9, 2023

8. ticket notes

   7 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Gareth Whitcombe supported this idea  ·  Jan 31, 2023

9. Print a Ticket

   116 votes

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   7 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminProduct Team (Product Team, Atera) responded

   Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

   Gareth Whitcombe supported this idea  ·  Jan 31, 2023

10. Ticket Lock

    31 votes

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    2 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Gareth Whitcombe supported this idea  ·  Jan 31, 2023

11. Ticket Checklist

    278 votes

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    17 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminYakov Gorbulsky (Product Manager, Atera) responded

    Hey all,

    We're considering the development of this feature in the coming months and would love to hear how you'd like to see checklists implemented in Atera.

    
    

    If you'd like to discuss your needs, please schedule some time for a call here:

    https://yakov-atera.youcanbook.me/

    
    

    All the best,

    Yakov

    Gareth Whitcombe supported this idea  ·  Jan 31, 2023

12. Project Ticket

    222 votes

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    6 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Gareth Whitcombe supported this idea  ·  Jan 31, 2023

13. Clone Generic Tickets

    3 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Gareth Whitcombe supported this idea  ·  Jan 31, 2023

14. Clone scheduled ticket

    22 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Gareth Whitcombe supported this idea  ·  Jan 31, 2023

15. client notes

    34 votes

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    2 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Gareth Whitcombe supported this idea  ·  Jan 31, 2023

16. Parent & Child ticket relations

    61 votes

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    5 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Gareth Whitcombe supported this idea  ·  Jan 31, 2023

17. Archive or Anonymise Tickets

    6 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Gareth Whitcombe supported this idea  ·  Jan 31, 2023

18. Retain tickets, notes, emails when a customer is deleted

    3 votes

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    0 comments  ·  Ideas and Feedback  ·  Delete…  ·  Admin →
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    Gareth Whitcombe supported this idea  ·  Jan 31, 2023

19. Add ability to delete tickets through ticket automation

    3 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Gareth Whitcombe supported this idea  ·  Jan 31, 2023

20. Edit Ticket Notes

    235 votes

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    24 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

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    Gareth Whitcombe commented  ·  Jan 31, 2023  ·  Edit…  ·  Delete…

    This is a really simple idea and one that is needed as soon as possible, can the product team update us on if this is going to be implemented?

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    Gareth Whitcombe supported this idea  ·  Jan 31, 2023