Settings and activity

206 results found

1. Add Microsoft Defender integration

   353 votes

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   3 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Gareth Whitcombe supported this idea  ·  Feb 14, 2023

2. Employee Onboarding/Offboarding Feature

   867 votes

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   6 comments  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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   Gareth Whitcombe supported this idea  ·  Feb 14, 2023

3. Reboot Required Indicator - Not Alerting

   23 votes

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   1 comment  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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   Gareth Whitcombe supported this idea  ·  Feb 9, 2023

4. Reboot

   14 votes

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   0 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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   Gareth Whitcombe supported this idea  ·  Feb 9, 2023

5. a report to show devices reboot required.

   10 votes

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   1 comment  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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   Gareth Whitcombe supported this idea  ·  Feb 9, 2023

6. ticket notes

   7 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Gareth Whitcombe supported this idea  ·  Jan 31, 2023

7. Print a Ticket

   127 votes

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   9 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Gareth Whitcombe supported this idea  ·  Jan 31, 2023

8. Ticket Lock

   34 votes

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   4 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Gareth Whitcombe supported this idea  ·  Jan 31, 2023

9. Ticket Checklist

   301 votes

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   22 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminGil Givoni (Admin, Atera) responded

   Hi,

   We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

   We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

   
   

   Best regards,

   The Atera Team

   
   

   Gareth Whitcombe supported this idea  ·  Jan 31, 2023

10. Project Ticket

    243 votes

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    7 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Gareth Whitcombe supported this idea  ·  Jan 31, 2023

11. Clone Generic Tickets

    3 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Gareth Whitcombe supported this idea  ·  Jan 31, 2023

12. Clone scheduled ticket

    26 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Gareth Whitcombe supported this idea  ·  Jan 31, 2023

13. client notes

    35 votes

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    2 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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    Gareth Whitcombe supported this idea  ·  Jan 31, 2023

14. Parent & Child ticket relations

    67 votes

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    5 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Gareth Whitcombe supported this idea  ·  Jan 31, 2023

15. Archive or Anonymise Tickets

    6 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Gareth Whitcombe supported this idea  ·  Jan 31, 2023

16. Retain tickets, notes, emails when a customer is deleted

    3 votes

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    0 comments  ·  Ideas and Feedback  ·  Delete…  ·  Admin →
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    Gareth Whitcombe supported this idea  ·  Jan 31, 2023

17. Add ability to delete tickets through ticket automation

    3 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Gareth Whitcombe supported this idea  ·  Jan 31, 2023

18. Edit Ticket Notes

    249 votes

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    26 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Gareth Whitcombe commented  ·  Jan 31, 2023  ·  Edit…  ·  Delete…

    This is a really simple idea and one that is needed as soon as possible, can the product team update us on if this is going to be implemented?

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    Gareth Whitcombe supported this idea  ·  Jan 31, 2023

19. Folders under Attachments

    2 votes

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    0 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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    Gareth Whitcombe supported this idea  ·  Jan 31, 2023

20. battery

    4 votes

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    0 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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    Gareth Whitcombe supported this idea  ·  Jan 25, 2023