Settings and activity

24 results found

1. Atera Dark Mode

   1,756 votes

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   106 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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   Jordan Fitzhenry supported this idea  ·  Apr 10, 2025

2. Ticket Filter by SLA

   3 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Jordan Fitzhenry supported this idea  ·  Apr 15, 2024

3. Ability to email a technician when a ticket is about to breach SLA

   15 votes

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   1 comment  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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   Jordan Fitzhenry supported this idea  ·  Apr 15, 2024

4. Be able to breakh down the SLA report

   8 votes

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   0 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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   Jordan Fitzhenry supported this idea  ·  Apr 15, 2024

5. Ticket SLA warning

   15 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Jordan Fitzhenry supported this idea  ·  Apr 15, 2024

6. SLA Customisation

   35 votes

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   12 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Delete…  ·  Admin →
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   Jordan Fitzhenry supported this idea  ·  Apr 15, 2024

7. Notification History

   26 votes

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   2 comments  ·  Ideas and Feedback » Dashboard  ·  Delete…  ·  Admin →
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   Jordan Fitzhenry supported this idea  ·  Oct 6, 2023

8. Battery Health Report

   272 votes

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   7 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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   Jordan Fitzhenry supported this idea  ·  Oct 3, 2023

9. Need a report to tell me which devices for a customer are eligable for Windows 11

   406 votes

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   10 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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   Jordan Fitzhenry supported this idea  ·  Oct 3, 2023

10. timesheet email report

    1 vote

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    0 comments  ·  Ideas and Feedback » Reports  ·  Edit…  ·  Delete…  ·  Admin →
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    Jordan Fitzhenry supported this idea  ·  Oct 3, 2023
    Jordan Fitzhenry shared this idea  ·  Oct 2, 2023

11. Password History

    132 votes

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    2 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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    Jordan Fitzhenry supported this idea  ·  Sep 27, 2023

12. Send Email when Block Hour Contracts Is Almost Done

    9 votes

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    1 comment  ·  Ideas and Feedback  ·  Delete…  ·  Admin →
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    Jordan Fitzhenry supported this idea  ·  Sep 27, 2023

13. block contracts show all used hours even when open

    4 votes

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    0 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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    Jordan Fitzhenry supported this idea  ·  Sep 27, 2023

14. Limit rollover for Block Hours contracts

    5 votes

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    0 comments  ·  Ideas and Feedback » Billing  ·  Delete…  ·  Admin →
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    Jordan Fitzhenry supported this idea  ·  Sep 27, 2023

15. Block hours details

    11 votes

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    0 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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    Jordan Fitzhenry supported this idea  ·  Sep 27, 2023

16. Please improve Block Hours

    4 votes

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    0 comments  ·  Ideas and Feedback » Billing  ·  Delete…  ·  Admin →
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    Jordan Fitzhenry supported this idea  ·  Sep 27, 2023

17. Email technician when they have been @ tagged on an internal note of a ticket

    325 votes

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    9 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Jordan Fitzhenry supported this idea  ·  Sep 13, 2023

18. ticket count on filter view dropdown list

    5 votes

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    1 comment  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Jordan Fitzhenry supported this idea  ·  Sep 13, 2023

19. Add option to specify minutes in Ticket Automation Rules

    7 votes

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    1 comment  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Jordan Fitzhenry supported this idea  ·  Sep 13, 2023

20. Ticket Created Audio Alert

    14 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Jordan Fitzhenry supported this idea  ·  Sep 13, 2023