Settings and activity

16 results found

1. Print a Ticket

   106 votes

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   6 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminProduct Team (Product Team, Atera) responded

   Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

   An error occurred while saving the comment
   Grebe Zaayman commented  ·  April 27, 2023  ·  Edit…  ·  Delete…

   Save a ticket as a PDF, but before doing so have the ability to "hide" internal notes.

   This is handy if you want to present the ticket to the client without displaying internal notes

   Save Submitting...
   Grebe Zaayman supported this idea  ·  April 27, 2023

2. Replying to a ticket with status update.

   11 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Under Review  ·  Nir Gilbert responded

   Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

   Grebe Zaayman supported this idea  ·  April 27, 2023

3. Employee Onboarding/Offboarding Feature

   822 votes

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   Under Review  ·  6 comments  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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   Grebe Zaayman supported this idea  ·  April 27, 2023

4. Mileage tracking

   31 votes

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   1 comment  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Grebe Zaayman supported this idea  ·  April 27, 2023

5. Warranty Status on Devices

   98 votes

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   1 comment  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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   Grebe Zaayman supported this idea  ·  April 27, 2023

6. Activity Status "Awaiting on customer reply" should stop the SLA as well

   91 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Grebe Zaayman supported this idea  ·  April 27, 2023

7. Network Discovery: Security Audit

   924 votes

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   Under Review  ·  18 comments  ·  Ideas and Feedback » Network Discovery  ·  Delete…  ·  Admin →
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   Grebe Zaayman supported this idea  ·  April 27, 2023

8. Add spell check in ticket input

   65 votes

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   1 comment  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Grebe Zaayman supported this idea  ·  April 27, 2023

9. Improved Customized Dashboard

   1,509 votes

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   Under Review  ·  48 comments  ·  Ideas and Feedback » Dashboard  ·  Delete…  ·  Admin →
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   Grebe Zaayman supported this idea  ·  April 27, 2023

10. Sentinel One Add On

    211 votes

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    12 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Grebe Zaayman supported this idea  ·  April 27, 2023

11. Password protect the Atera agent from end-user uninstalls

    1,532 votes

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    26 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Planned  ·  AdminProduct Team (Product Team, Atera) responded

    Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

    Grebe Zaayman supported this idea  ·  April 27, 2023

12. Atera Dark Mode

    1,625 votes

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    Under Review  ·  81 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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    Grebe Zaayman supported this idea  ·  April 27, 2023

13. Synology Active Backup Monitoring

    354 votes

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    1 comment  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Grebe Zaayman supported this idea  ·  April 27, 2023

14. alert when agent uninstalled

    1,296 votes

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    7 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Hello, Thanks so much for submitting your idea! It’s currently under review by our product team, and should a decision be reached to develop it, we’ll keep you in the loop!

    Grebe Zaayman supported this idea  ·  April 27, 2023

15. Allow for customization of columns on ticketing screen

    146 votes

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    24 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Grebe Zaayman supported this idea  ·  April 26, 2023

16. Consolidate Reports & Report Cosmetics

    6 votes

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    0 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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    Grebe Zaayman shared this idea  ·  April 17, 2023