Settings and activity

117 results found

1. 2fa

   27 votes

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   0 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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   Tegel - technischer Support supported this idea  ·  Sep 17, 2022

2. Remote Desktop Server multi-user support for the Helpdesk agent.

   33 votes

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   0 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Delete…  ·  Admin →
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   Tegel - technischer Support supported this idea  ·  Sep 17, 2022

3. Automated actions with incoming call (e.g. Phone Suite)

   6 votes

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   0 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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   Tegel - technischer Support supported this idea  ·  Sep 17, 2022

4. A no-technician-license access for a personal assistant to create or re-assign tickets

   14 votes

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   0 comments  ·  Ideas and Feedback » Roles and Permissions  ·  Delete…  ·  Admin →
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   Tegel - technischer Support supported this idea  ·  Sep 17, 2022

5. Restrict technicians to some customer folders only

   10 votes

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   0 comments  ·  Ideas and Feedback » Roles and Permissions  ·  Delete…  ·  Admin →
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   Tegel - technischer Support supported this idea  ·  Sep 17, 2022

6. Granular User Permissions (Client Folder for example)

   45 votes

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   3 comments  ·  Ideas and Feedback » Roles and Permissions  ·  Delete…  ·  Admin →
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   Tegel - technischer Support supported this idea  ·  Sep 17, 2022

7. Remove contract view from technicians

   5 votes

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   1 comment  ·  Ideas and Feedback » Roles and Permissions  ·  Delete…  ·  Admin →
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   Tegel - technischer Support supported this idea  ·  Sep 17, 2022

8. Be able to hide tabs (Work from home, Network Discovery, Get rewards)

   12 votes

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   0 comments  ·  Ideas and Feedback » Roles and Permissions  ·  Delete…  ·  Admin →
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   Tegel - technischer Support supported this idea  ·  Sep 17, 2022

9. More Granular User Control

   28 votes

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   0 comments  ·  Ideas and Feedback » Roles and Permissions  ·  Delete…  ·  Admin →
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   Tegel - technischer Support supported this idea  ·  Sep 17, 2022

10. Role management

    131 votes

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    Planned  ·  29 comments  ·  Ideas and Feedback » Roles and Permissions  ·  Delete…  ·  Admin →
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    Tegel - technischer Support supported this idea  ·  Sep 17, 2022

11. Atera End-User License

    161 votes

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    2 comments  ·  Ideas and Feedback » Roles and Permissions  ·  Delete…  ·  Admin →
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    Tegel - technischer Support supported this idea  ·  Sep 17, 2022

12. Help Desk Ticket Calendar

    22 votes

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    1 comment  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Tegel - technischer Support supported this idea  ·  Sep 17, 2022

13. Custom Fields > Time Entries

    8 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Tegel - technischer Support supported this idea  ·  Sep 6, 2022

14. Ability to include Custom Fields in Reports.

    86 votes

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    5 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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    Tegel - technischer Support supported this idea  ·  Sep 6, 2022

15. Searchable and Reportable Custom Fields

    66 votes

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    0 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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    Tegel - technischer Support supported this idea  ·  Sep 6, 2022

16. Would like to be able to add our own banking information on the invoice

    6 votes

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    1 comment  ·  Ideas and Feedback » Billing  ·  Delete…  ·  Admin →
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    Tegel - technischer Support supported this idea  ·  Sep 4, 2022

17. Atera Invoice Details

    3 votes

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    0 comments  ·  Ideas and Feedback » Billing  ·  Delete…  ·  Admin →
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    Tegel - technischer Support supported this idea  ·  Sep 4, 2022

18. non tech role

    36 votes

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    4 comments  ·  Ideas and Feedback » Roles and Permissions  ·  Delete…  ·  Admin →
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    Tegel - technischer Support supported this idea  ·  Sep 4, 2022

19. Ability to change invoice number to match external systems.

    16 votes

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    0 comments  ·  Ideas and Feedback » Billing  ·  Delete…  ·  Admin →
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    Tegel - technischer Support supported this idea  ·  Sep 4, 2022

20. Allow customers to view/export timesheets from the customer portal

    7 votes

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    0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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    Tegel - technischer Support supported this idea  ·  Sep 4, 2022