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78 results found

  1. Reassess the new UI

    7 votes

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    0 comments  ·  Ideas and Feedback » User Interface  ·  Admin →
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    Harry Bagg supported this idea  · 

  2. Ability to embed or insert video in tickets or KB's

    21 votes

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    1 comment  ·  Ideas and Feedback » User Interface  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Harry Bagg supported this idea  · 

  3. Navigating between pages

    4 votes

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    0 comments  ·  Ideas and Feedback » User Interface  ·  Admin →
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    Harry Bagg supported this idea  · 

  4. Give us the ability to customize the GUI theme.

    11 votes

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    1 comment  ·  Ideas and Feedback » User Interface  ·  Admin →
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    Harry Bagg supported this idea  · 

  5. per user new look

    4 votes

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    0 comments  ·  Ideas and Feedback » User Interface  ·  Admin →
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    Harry Bagg supported this idea  · 

  6. Return classic features to new UI ticket page

    13 votes

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    0 comments  ·  Ideas and Feedback » User Interface  ·  Admin →
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    Harry Bagg supported this idea  · 

  7. Feature Roadmap

    32 votes

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    1 comment  ·  Ideas and Feedback » User Interface  ·  Admin →
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    Harry Bagg supported this idea  · 

  8. Choose number of devices to view per page

    171 votes

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    6 comments  ·  Ideas and Feedback » User Interface  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Harry Bagg supported this idea  · 

  9. Server and VM Monitoring and Managemen for AD

    319 votes

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    3 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Harry Bagg supported this idea  · 

  10. Notify when device is back online

    299 votes

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    8 comments  ·  Ideas and Feedback » Alerts  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Harry Bagg supported this idea  · 

  11. Ability to archive retired devices

    301 votes

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    1 comment  ·  Ideas and Feedback » Agent  ·  Admin →
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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Harry Bagg supported this idea  · 

  12. Assign multiple technicians to a ticket

    397 votes

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    14 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Under Review  ·  AdminYakov Gorbulsky (Product Manager, Atera) responded

    Hey all,

    We're excited to announce that we're exploring the development of a new feature focused on ticket queues and assigning technician groups in Atera.


    Your feedback will be invaluable as we shape this feature to meet your needs and preferences.


    If you'd like to provide input on this feature, please schedule some time for a call using the link below:

    Schedule a call

    Your insights and suggestions are essential to us as we continue to improve and innovate within Atera.


    All the best,

    Yakov

    Harry Bagg supported this idea  · 

  13. Revamped Helpdesk Agent

    339 votes

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    Under Review  ·  56 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Admin →
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    Harry Bagg supported this idea  · 

  14. Mobile App Improvements

    723 votes

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    Planned  ·  37 comments  ·  Ideas and Feedback » Mobile App  ·  Admin →
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    Harry Bagg supported this idea  · 

  15. Atera Dark Mode

    1,732 votes

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    Under Review  ·  101 comments  ·  Ideas and Feedback » User Interface  ·  Admin →
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    Harry Bagg supported this idea  · 

  16. Password protect the Atera agent from end-user uninstalls

    1,595 votes

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    28 comments  ·  Ideas and Feedback » Agent  ·  Admin →
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    Planned  ·  AdminProduct Team (Product Team, Atera) responded

    Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

    Harry Bagg supported this idea  · 

  17. Improved Customized Dashboard

    1,552 votes

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    Under Review  ·  50 comments  ·  Ideas and Feedback » Dashboard  ·  Admin →
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    Harry Bagg supported this idea  · 

  18. Mobile Device Management

    2,276 votes

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    87 comments  ·  Ideas and Feedback » Devices  ·  Admin →
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    Under Review  ·  AdminRoy (RoyB, Atera) responded

    Hello, Thanks so much for submitting your idea! It’s currently under review by our product team, and should a decision be reached to develop it, we’ll keep you in the loop!

    Harry Bagg supported this idea  · 
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